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KNOWLEDGE IS POWER

Inspiration breeds innovation.  Below are resources I've found useful for gaining knowledge, inspiration and ideas.  Please feel free to share your insights and add to this list.  

ARTICLES OF INTEREST 

The counterintuitive way to be more persuasive
By increasing the number of arguments, you do not strengthen your case, but rather you actively weaken it.
https://www.ted.com/talks/niro_sivanathan_the_counterintuitive_way_to_be_more_persuasive?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2021-01-06
 
When Business and Politics Mix, ‘Character Really Counts’                                                         
We need to bind ourselves as a country. People don’t talk to anybody anymore. They’re linking up digitally with like-minded people and getting that kind of filter of reinforcement all the time. We have to do things that break down those barriers and get people to engage with each other. https://www.nytimes.com/2021/01/09/business/dealbook/business-politics-responsibility.html
 
The attempted coup at the Capitol needs to be brand’s wake-up call about funding online disinformation
“But while many marketers are wringing their hands about how to respond to the events of one day this week, what they really should be using this time to do is reexamine how and where their brand is appearing and, more important, what it’s funding through its advertising dollars the other 364 days a year.”
https://www.fastcompany.com/90592199/the-capitol-coup-needs-to-be-brands-wake-up-call-about-funding-online-disinformation?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:01/08/2021_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:01/08/2021_fc
 
The Spirit of Neil Pert
‘You can do a lot in a lifetime if you don’t burn out too fast.’
https://www.rollingstone.com/music/music-features/neil-peart-rush-dead-cover-story-1110496/
 
Empathy: The glue we need to fix a fractured world
The idea is to move beyond the source of difference and to try to find some common ground. And the way that I encourage people to do this is by telling stories. There’s evidence from political science and the practice of “deep canvassing” that storytelling is a powerful way to bridge differences.
https://www.strategy-business.com/article/Empathy-The-glue-we-need-to-fix-a-fractured-world?gko=56f1f
 
A Conversation with Andrew Yang
Marianne Williamson welcomes her friend Andrew Yang as they talk election results, the need for direct cash relief and the work that needs to be done as we “battle for the soul of the Democratic Party.
https://open.spotify.com/episode/24smQL0FY1qUXAujzggTE7?si=eLoVmFT7QnWp5Btw1csQDg
 
How can we actually pay people enough
Capitalism urgently needs an upgrade, says PayPal CEO Dan Schulman, and it starts with paying people enough to actually invest in their futures.
https://open.spotify.com/episode/5gZTEHoX00VjSXitCSIgj1?si=ABClnmVmQa-Srj9euE-eoA
 
Caroline Myss: American Archetypes
In her first episode, Marianne (Williamson) sits down with her longtime friend for a conversation about America’s psychological dynamics, spirituality, politics, and the oversecularization of our society.
https://open.spotify.com/episode/12pXNQAgjU65UFk2MFkaQP?si=pVJ7-x4rSd6U1N_glbTjTw
 
Ten Marketing Predictions for 2021
During an economic downturn, companies that pull back and starve marketing efforts, do not perform well. And, when our consumerism-driven environment reengages, those brands will be further behind than they were when they made those budget-conscious decisions.
https://www.forbes.com/sites/henrydevries/2021/12/30/ten-marketing-predictions-for-2021/?sh=778b1741309d
 
Life’s Work: An Interview with Tina Turner
I saw that by overcoming my obstacles, I could build indestructible happiness and inspire others to do the same.Regardless of cultural or religious background, personal beliefs, or any other factor, each one of us can open the path to our personal version of a peaceful and happy life.
https://hbr.org/2021/01/lifes-work-an-interview-with-tina-turner?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=womenatwork_not_activesubs&deliveryName=DM112347
 
B Corporations: A Potential Path To a Better Form of Capitalism?
A different sense of corporate purpose
https://www.realclearmarkets.com/articles/2020/12/28/b_corporations_a_potential_path_to_a_better_form_of_capitalism_654503.html
 
Facebook is the worst brand of the year
You know you have a brand problem when your Super Bowl ad agency—one of the world’s very best—publicly questions the morality of simply having you as a client, as Wieden+Kennedy’s Colleen DeCourcy did in a Time back in October.
https://www.fastcompany.com/90582274/facebook-is-the-worst-brand-of-the-year?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:12/28/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:12/28/2020_fc
 
In 2020, this organization has fed people through hurricanes, wildfires, an explosion and the pandemic. Here’s how . . .                                                                                                                                Their team understands that hunger requires immediate attention — there isn’t time to wait for ingredient approvals or fill out forms or navigate other bureaucratic hurdles. Everywhere we go, we get the same amazing lesson: A community knows what it needs, and we can achieve so much more when we listen to those needs and empower people to act locally,” says Andrés.                         https://ideas.ted.com/world-central-kitchen-feeds-people-jose-andres-nate-mook-crisis-pandemic-hunger/

Taking time to remember a painful year we’d all rather forget                                                        
This long year is one we’d rather forget, but I think we’ll always remember that our real superheroes wear no capes. They put in 12-hour shifts, risk grave illness and even death. All they ask is that we wear a damn mask and respect the social distance rules.  https://thenevadaindependent.com/article/taking-time-to-remember-a-painful-year-wed-all-rather-forget?utm_source=The+Nevada+Independent&utm_campaign=c24e8f4de6-EMAIL_CAMPAIGN_2020_12_21_03_53_COPY_01&utm_medium=email&utm_term=0_15592b5f76-c24e8f4de6-362249681
 
Change Your Story, Transform Your Life                                                                                                      Begin with your autobiographical narrative. It’s your personal documentary film, playing in your head like a loop. And if you want to change your life, it needs a re-edit.                                 https://www.youtube.com/watch?v=MN_zmzKT2Wk&feature=youtu.be
 
What the world’s sappiest holiday ads reveal about branding in 2021                                                           If you can’t relate the emotion back to your experience of the brand, you just come across as                 disingenuous.                                                                                      https://www.fastcompany.com/90589554/what-the-worlds-sappiest-ads-reveal-about-branding-in-2021?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:12/24/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:12/24/2020_fc
Homework for Life                                                                                                                                
There are stories in your life all the time. There are moments when you connect to someone and your heart moves or your position on something changes or you discover something for the first time.                                                                     https://www.youtube.com/watch?v=x7p329Z8MD0

The most popular TED talks of 2020
                                                                                                               Here are the most popular Ted talks we listened to last year. https://www.ted.com/playlists/780/the_most_popular_talks_of_2020?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=playlist__2020-12-21playlist_button

If trees could talk                                                                                                                                                    So one of the many beauties of the art of storytelling is to imagine yourself inside someone else's voice. But as writers, as much as we love stories and words, I believe we must also be interested in silences: the things we cannot talk about easily in our societies, the marginalized, the disempowered.  https://www.ted.com/talks/elif_shafak_if_trees_could_speak?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-12-21#t-225959

Songs from the Young@Heart                                                                                                                              Long live ROCK!                                                                                                                           https://www.cbsnews.com/news/songs-from-the-young-at-heart/?ftag=CNM-00-10aab6i&linkId=107551239

Promoting the power of kindness                                                                                                            Kindness is a fierce tool.                                                                                                                                       It's a power we have.                                                                                                                                            We just need to decide to use it.                                                                                            https://www.cbsnews.com/news/promoting-the-power-of-kindness/?ftag=CNM-00-10aab6i&linkId=107550891

The shadow pandemic of domestic violence during COVID-19                                                                 Some stories are dying to get out. https://www.ted.com/talks/kemi_dasilva_ibru_the_shadow_pandemic_of_domestic_violence_during_covid_19?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-12-17

Brené with Jim Collins on Curiosity, Generosity, and the Hedgehog                                                                     A long and insightful conversation about values, shadow values, the power of curiosity and Jim’s integrated framework call The Map.                                                                                          https://brenebrown.com/podcast/brene-with-jim-collins-on-curiosity-generosity-and-the-hedgehog/?utm_medium=social&utm_source=Facebook&utm_campaign=bb_dtlpodcast

Keep Making Things                                                                                                                              
Love what you do.                                                                                                         https://creativemornings.com/talks/benchestnut/6?mc_cid=5621ae6b73&mc_eid=103186b5a3

How creative writing can help you through life’s hardest moments                                                   “Writing it down captures the memory. Writing it down acknowledges its existence.” https://www.ted.com/talks/sakinah_hofler_how_creative_writing_can_help_you_through_life_s_hardest_moments?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-12-09#t-62573

Purpose Over Profit: Embracing Socially Conscious Capitalism For The Good Of Your Brand    This upcoming megatrend will irrevocably affect brands and narratives, as “doing good” becomes the new “bigger, better, faster.” Consumers are focusing on brands that share their values: 53% say they would rather forgo a gift than receive one from a retailer whose values do not align with their own. This indicates that consumers are more sensitive to brands’ values and that brand purpose is under more scrutiny now than ever before. 
https://www.forbes.com/sites/forbescommunicationscouncil/2020/12/11/purpose-over-profit-embracing-socially-conscious-capitalism-for-the-good-of-your-brand/?sh=d170f1348ca6

Ben & Jerry’s teams up with Colin Kaepernick on new ice-cream flavor to ‘Change the Whirled’ “Colin Kaepernick’s Change the Whirled,” like the celebrity who inspired it, is vegan and will be a nondairy frozen dessert featuring a caramel sunflower butter base with fudge chips, graham cracker swirls, and chocolate cookie swirls.                                                                                             https://www.fastcompany.com/90584048/ben-jerrys-teams-up-with-colin-kaepernick-on-new-ice-cream-flavor-to-change-the-whirled?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:12/10/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:12/10/2020_fc

The clues to a great story                                                                                                                           Graphic Language Alert: We all love stories. We're born for them. Stories affirm who we are. We all want affirmations that our lives have meaning. And nothing does a greater affirmation than when we connect through stories. It can cross the barriers of time, past, present and future, and allow us to experience the similarities between ourselves and through others, real and imagined.  https://www.ted.com/talks/andrew_stanton_the_clues_to_a_great_story#t-215548
 
A strategy for supporting and listening to others                                                
Think: respect space. Be guided by respect space. It's a simple concept with a huge impact. You can't step into that space until you're invited.  https://www.ted.com/talks/jeremy_brewer_a_strategy_for_supporting_and_listening_to_others?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-12-11

Jeffrey Shaw Podcast: Jason Dorsey - How Gen Z Will Change the Future of Business                     Generation Z, is the emerging generation that is not only the fastest growing, but the most diverse and influential. Baby boomers, Millennials, and Gen X follow the trends that Generation Z are setting, in business, lifestyle and social causes. This proves that it is now more important that ever to listen and understand the voice of this generation, in order to run a successful business. https://open.spotify.com/episode/5VQpBaUd05ECtmX0hyATlb?si=o3ETGP8HSPeWttyRY6vneA

How to Citizen                                                                                                                                                       We can change the action which changes the story which changes the system. Systems are just collective stories we buy into. When we change them we write a better reality. https://www.npr.org/2020/12/03/942183533/how-to-citizen

Purpose At Work: Warby Parker’s Keys To Success                                                                                  Today, the most successful businesses are driven by a marriage of humanity and technology, purpose and profit, story and data.                                                                                                     https://www.forbes.com/sites/simonmainwaring/2020/12/01/purpose-at-work-warby-parkers-keys-to-success/?sh=551e22c9dba7
 
Building a Trust-Based Philanthropy to Shift Power Back to Communities
As trust-based philanthropy shifts the onus onto funders to better understand their grantees—rather than having their grantees prove their efficacy—this tide could be changing. https://ssir.org/articles/entry/building_a_trust_based_philanthropy_to_shift_power_back_to_communities?utm_source=Enews&utm_medium=Email&utm_campaign=SSIR_Now

What is a weapon in the Information Age?                                                                                                      . . . In the information age, some of the most powerful weapons are the things that can track and identify us. https://www.ted.com/talks/sharon_weinberger_what_is_a_weapon_in_the_information_age?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-12-04

Fossil fuel companies know how to stop global warming. Why don’t they?                                             They’re waiting for someone to pay for it. https://www.ted.com/talks/myles_allen_fossil_fuel_companies_know_how_to_stop_global_warming_why_don_t_they?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-12-04#t-9957

Here's why you need to have more bad ideas                                                                                              Befriending your bad ideas is a useful way forward. They’re not your enemy. They are essential steps on the path to better.                                                                                                          https://ideas.ted.com/heres-why-you-need-to-have-more-bad-ideas/

The 7 secrets to a great conversation                                                                                                                   A creative conversation must move us forward. It must help us shift from thinking and talking into the act of doing. Agreement cannot be enough; action is required.                             https://www.fastcompany.com/90580827/the-7-secrets-to-a-great-conversation?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:12/02/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:12/02/2020_fc
 
The culture is ailing. It’s time for a Dr. Fauci for the arts.                                                                              You know what doesn’t get a seat at the table, and never has? The arts. Now, more than ever, we need a secretary of arts and culture.                                                                    https://www.washingtonpost.com/entertainment/biden-fauci-secretary-of-arts-cabinet-post/2020/12/01/a04f3bf8-2da3-11eb-bae0-50bb17126614_story.html
 
Patagonia’s palindrome poem ad is a check on runaway Black Friday Cyber Monday spending             The new ad is part of Patagonia’s broader “Buy Less, Demand More,” campaign around Black Friday and Cyber Monday, which includes a more straightforward pitch for the brand, outlining just how it’s working to get to a more healthy future, and how we as consumers can help.                                        https://www.fastcompany.com/90580854/patagonias-palindrome-poem-ad-is-a-check-on-runaway-black-friday-cyber-monday-spending?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:11/30/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:11/30/2020_fc

Brené Brown with Priya Parker on The Art of Gathering
Zoom is just a room.                                                                                          https://brenebrown.com/podcast/brene-with-priya-parker-on-the-art-of-gathering/
David Whyte talks about the radical role of poetry in society and oneself https://creativemornings.com/talks/david-whyte-online/1?mc_cid=407c1ebb74&mc_eid=103186b5a3

Patagonia’s palindrome poem ad is a check on runaway Black Friday Cyber Monday spending             The new ad is part of Patagonia’s broader “Buy Less, Demand More,” campaign around Black Friday and Cyber Monday, which includes a more straightforward pitch for the brand, outlining just how it’s working to get to a more healthy future, and how we as consumers can help.                                                                     https://www.fastcompany.com/90580854/patagonias-palindrome-poem-ad-is-a-check-on-runaway-black-friday-cyber-monday-spending?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:11/30/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:11/30/2020_fc

Brené Brown with Priya Parker on The Art of Gathering
Zoom is just a room.                                                                                                             https://brenebrown.com/podcast/brene-with-priya-parker-on-the-art-of-gathering/

David Whyte talks about the radical role of poetry in society and oneself https://creativemornings.com/talks/david-whyte-online/1?mc_cid=407c1ebb74&mc_eid=103186b5a3

How reverse mentorship can help create better leaders                                                                                  Different perspectives make better leaders. Forward-thinking organizations use reverse mentoring as one of the tools to help them build a more inclusive environment. https://www.ted.com/talks/patrice_gordon_how_reverse_mentorship_can_help_create_better_leaders?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-11-23#t-12483

How to support witnesses of harassment and build healthier workplaces                                         People take that story with them and that discontent grows as they tell more and more people, and this has the real effect that is almost certainly threatening your ability as an organization to retain and attract diverse and excellent candidates.  https://www.ted.com/talks/julia_shaw_how_to_support_witnesses_of_harassment_and_build_healthier_workplaces
 
10 Lessons from CEOs on how to manage corporate reputation in a new era of activism
All stakeholder groups are demanding more from companies, including business actions that demonstrate people over profit, leadership on non-business-related issues, and radical transparency about how they operate.
 https://www.fastcompany.com/90579293/10-lessons-from-ceos-on-how-to-manage-corporate-reputation-in-a-new-era-of-activism
 
Learn from Nature. Monocultures do not work.
Learn from nature. Monocultures do not work in our natural systems, and they have no business in our operations either.
https://medium.com/common-blog/learn-from-nature-monocultures-do-not-work-5902229aabe1
 
Snacks are the BEST meal of the day!
https://www.cbsnews.com/video/americas-sweet-spot-for-snacks/?ftag=CNM-00-10aab8c&linkId=105143592

Brené with Guy Raz on How I Built This                                                                                                           The transformative power of stories is Guy’s sweet spot. https://open.spotify.com/episode/6z4YweMcQYDIEc5RqHTEaC?si=etCxudl0RUGw7HpAvKoFnw

Rock Legends AC/DC say new album is a tribute to the late Malcolm Young| 60 Minutes Australia                                                                                                                                                                   It is possible to do U-Turns on the Highway to Hell                                           https://www.youtube.com/watch?v=-CjX_cnYitc

Build Trust Capital to Survive Pandemic Pressures                                                                                     Trust is earned over a long term. However, trust can be lost quickly.                                                       People prefer to do business with businesses they trust.                                                                             Responsibility provides competitive advantage. Demonstrate good global corporate citizenship. Corporate Social Responsibility is not a separate division within the organization. It is a way of doing business.                                                                                      https://www.forbes.com/sites/larrylight/2020/11/16/build-trust-capital-to-survive-pandemic-pressures/?sh=5405b07f6544

“This is revolutionary”: new online bookshop unites indies to rival Amazon                                                  . . a socially conscious alternative to Amazon that allows readers to buy books online while supporting their local independent bookseller.                                https://www.theguardian.com/books/2020/nov/02/this-is-revolutionary-new-online-bookshop-unites-indies-to-rival-amazon?CMP=share_btn_link

Brands, Marketing Diversity and Equity - A #MinfulSocial panel                                                            Before you can take a stand, you have to understand your story. https://janetfouts.com/diversity-panel/

To future generations of women, you are the roots of change                                                                Think of change as a tree. It doesn’t grow from the top down so we shouldn’t be waiting for someone to tell us what to do. It grows from the bottom up and we are the roots of change. https://www.ted.com/talks/gloria_steinem_to_future_generations_of_women_you_are_the_roots_of_change?utm_campaign=daily&utm_content=button__2020-11-13&utm_medium=email&utm_source=newsletter_daily

How to be fearless in the face of authoritarianism                                                                               Fearlessness takes two. It only works if and when we show up for each other. Show up so that your neighbor, your colleague, your friend has courage. And they will do the same for you.  https://www.ted.com/talks/sviatlana_tsikhanouskaya_how_to_be_fearless_in_the_face_of_authoritarianism?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-11-12#t-329333

Why Isn’t Your Brand Bigger? The Data Point to One Answer                                                     
Great brands are built and sustained by a workforce that:                                                                           
 - understands your unique competitive differentiator                                                                          
 - aligns their performance to deliver on that singular promise    https://www.gallup.com/workplace/323165/why-isn-brand-bigger-data-point-one-answer.aspx?utm_source=workplace_newsletter&utm_medium=email&utm_campaign=workplace_newsletter_email_2_nov_11102020&utm_content=create_cta_1&elqTrackId=490e8b9f70ec477fa359f77eb820c2fa&elq=f6526cfbe1d5423699f8f1f0bde7e6d1&elqaid=5433&elqat=1&elqCampaignId=1131

Elizabeth Lesser on the Power of Storytelling from the Perspective o Women                                                            When women tell the stories, the story changes.                                                                 https://socapglobal.com/2020/11/ep-43-elizabeth-lesser-on-the-power-of-storytelling-from-the-perspective-of-women/?utm_source=SOCAP+COMMUNITY&utm_campaign=afd5bcc6c8-EMAIL_CAMPAIGN_2020_11_11&utm_medium=email&utm_term=0_a95185a07b-afd5bcc6c8-389371242&mc_cid=afd5bcc6c8&mc_eid=319ec6ce6b

Brene with Joh Meacham on the Soul of America                                                                                                                  History is filled with stories.  What we learn depends on how it’s edited.        https://open.spotify.com/episode/1HMThOBdjVcnS2Q7pG8QKk?si=SfCjD94xRmqTYXO1uHS4og

3 questions to ask yourself about everything you do                                                                                  How you respond to setbacks is what defines your character, says Stacey Abrams, the first Black woman in the history of the United States to be nominated by a major party for governor. https://www.ted.com/talks/stacey_abrams_3_questions_to_ask_yourself_about_everything_you_do?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-11-06

Lessons on leaving the world better than you found it
Make well-being your metrics.
https://www.ted.com/talks/sophie_howe_lessons_on_leaving_the_world_better_than_you_found_it?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-11-05
 
The radical act of choosing common ground.
Choose love. Find the commons.
https://open.spotify.com/episode/6uV41r51MMueHDtexRPQZN?si=suYrX97PS2inJGHTjyt3Sw
 
What’s a snollygoster? A short lesson in political speak
Snollygoster
https://open.spotify.com/episode/5bevBIxnjKTYEW4YTQYTOX?si=2df4RxovSaetGMcko-88gA

What if a US presidential candidate refuses to concede after an election?
For instance, did you know that under our constitution a presidential candidate could actually lose the popular vote, fail to get a majority in the electoral college, refuse to concede, manipulate hidden mechanisms in our government and still get sworn in as the president of the United States of America?
https://www.ted.com/talks/van_jones_what_if_a_us_presidential_candidate_refuses_to_concede_after_an_election
​

Sexual assault, shame and teaching kids to ask for help
No doesn’t always work.
https://www.ted.com/talks/kristin_jones_sexual_assault_shame_and_teaching_kids_to_ask_for_help?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-10-23#t-9799
 
A conversation with Fender’s Evan Jones on going 1:1 to disrupt CX + a no rules world for brands as agents of consumer expressioin
He (Leo Fender) said he believed “artists are angels and it's our job to give them wings to fly.”
https://www.forbes.com/sites/billeehoward/2020/10/18/a-conversation-with-fenders-evan-jones-on-going-11-to-disrupt-cx--a-no-rules-world-for-brands-as-agents-of-consumer-expression/#290e2fd16806
 
The New Rules of Business: Fast Company’s Advice for the Next 25 Years
Bring Democracy To Work. Invest In Community. Define Your Purpose. Be Authentic. Curiosity Is Currency. Change Is Constant. 
https://www.fastcompany.com/90559866/the-new-new-rules-of-business-fast-companys-advice-for-the-next-25-years?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:10/13/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:10/13/2020_fc
 
How the B Corporation movement is remaking business
B-Corps-to-be must pass a 200-question assessment that judge performance across five impact areas: governance, the environment, workers, customers, and community.
https://www.fastcompany.com/90560758/how-the-b-corp-movement-is-remaking-business?cid=eem524:524:s00:10/09/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:10/09/2020_fc
 
What this 100-year-old restaurant can teach CEOs about balancing resilience and profit
Perhaps most endearingly, the Joe’s Stone Crab business model is environmentally sustainable. Stone crabs are not killed in the process of harvesting and selling their claws. Depending on the size and sex of the crab, the fisherman can remove one or both of its claws. If the removal is done properly, the stone crab can be returned to the sea where it can survive and regrow its claw or claws. Joe’s can take credit for popularizing the only meat meal that doesn’t involve killing the animal involved.
https://www.fastcompany.com/90560948/what-this-100-year-old-restaurant-can-teach-ceos-about-balancing-resilience-and-profit
 
This is a Defining Moment for CSR Leaders: Stand Out, or Lose Our Faith
The latest shenanigans are a separate issue from the effort to protect and secure voting rights, which is still top of mind for many brands, companies and their nonprofit partners. 
https://www.triplepundit.com/story/2020/defining-moment-csr-leaders/706401
 
Covid-19 is Rewriting the Rules of Corporate Governance
The crisis has validated the logic of interdependence behind the Business Roundtable’s 2019 statement on corporate purpose, in which 181 CEOs pledged a commitment to each of five stakeholder groups — customers, employees, suppliers, communities, and shareholders — and reversed its endorsement of shareholder primacy.
https://hbr.org/2020/10/covid-19-is-rewriting-the-rules-of-corporate-governance?ab=hero-main-text

Are all of your memories real?
Our memories are not ironclad representations of reality, but subjective perceptions.
https://www.ted.com/talks/daniel_l_schacter_are_all_of_your_memories_real#t-296559
 
The lie that invented racism
Racism didn’t start with a misunderstanding, it started with a lie.To review, two quick takeaways from what I've said so far: one, race is not a thing biologically, it's a story some people decided to tell; and two, people told that story to justify the brutal exploitation of other human beings for profit.
https://www.ted.com/talks/john_biewen_the_lie_that_invented_racism?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-09-30
 
Why Brands Need To Pay Attention to Cancel Culture
According to a study by Edelman, 64% of consumers around the world will buy or boycott a brand solely because of its position on a social or political issue. 
https://www.forbes.com/sites/kianbakhtiari/2020/09/29/why-brands-need-to-pay-attention-to-cancel-culture/#20ee8329645e
 
​6 Rules for Great Stortytelling, From A Moth-Approved Master of the Form
  1. Make people root for you
  2. Have a few go-to stories at the ready
  3. Stories are about how you felt
  4. Have a beginning, middle and end
  5. Good stories are universal
  6. Don’t be boring
https://www.fastcompany.com/3052152/6-rules-for-great-storytelling-from-a-moth-approved-master-of-the-form
 
Patagonia’s new movie, ‘Public Trust’, tells the story of President Trump stealing American land
The bold proclamation was in response to the Trump administration’s decision to reduce significantly the area around Bears Ears and Grand Staircase-Escalante that were designated as national monuments. 
https://www.fastcompany.com/90555735/patagonias-new-movie-public-trust-tells-the-story-of-president-trump-stealing-american-land?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:09/25/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:09/25/2020_fc
 
Donald Trump’s Corruption is killing Americans
". . it is tough to keep track of the cavalcade of crookedness. Controversies come and go quickly, forming an overwhelming blur of wrongdoing and sleaze." Donald Trump's corruption is killing Americans. https://www.motherjones.com/politics/2020/06/trump-coronavirus-corruption/ via @MotherJones
 
Why gun violence can’t be our new normal.
This isn't about taking certain guns away from all people. It's about keeping all guns away from certain people, and it's the people that, it turns out, we all agree shouldn't have guns: convicted violent criminals, domestic abusers, the dangerously mentally ill.
https://www.ted.com/talks/dan_gross_why_gun_violence_can_t_be_our_new_normal?referrer=playlist-the_issues_at_stake_in_the_us#t-806035
 
How your personality shapes your politics
But stop and think for a moment. What would happen if those differences had never been weaponized?https://www.ted.com/talks/dannagal_g_young_how_your_personality_shapes_your_politics?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-09-22#t-531038
 
Why I fight for climate justice?
I noticed that my classmates were talking about recycling and watching movies about the ocean. It was a view of environmentalism that was so catered towards an ineffective way of climate activism, one that blames the consumer for the climate crisis and preaches that temperatures are going up because we forgot to bring a reusable bag to the store. 
https://www.ted.com/talks/xiye_bastida_why_i_fight_for_climate_justice?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-09-21#t-484473
 
Why people fall for misinformation
Once we hear a good story, it can be difficult to change how we see that information, even in the face of new evidence. So, next time you see a convenient chart or read a surprising anecdote, try to maintain a healthy skepticism— because misconceptions can leave a bitter taste on every part of your tongue. 
https://www.ted.com/talks/joseph_isaac_why_people_fall_for_misinformation
 
3 SEO Fallacies Harming your Small Business
Getting better search results isn’t about pleasing search engines, it’s about pleasing humans, specifically the people you want to make money from. When you give them what they want, search engines are incentivised to show your content to those people when they perform searches. Really, the only thing you need to do for search engines is make sure they can access your content and understand what search queries your content is relevant to.
https://kmwade.com/marketing/small-business-seo-myths/?utm_campaign=09-12-20---Every-small-bus&utm_source=Message&utm_medium=Linkedin
 
Ruth Bader Ginsberg’s career completely changed the way we think about women and men.     A law professor who clerked for Justice Ginsburg in 1981-1982 recalls an important aspect of her approach: a willingness to work on behalf of men challenging gender discrimination. 
https://www.fastcompany.com/90552657/ruth-bader-ginsbergs-career-completely-changed-the-way-we-think-about-women-and-men?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:09/19/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:09/19/2020_fc

Can Big Tech Be Healed?
From his posts at Harvard and M.I.T., Greg Epstein observed that the tech industry - with its hierarchies and sacred texts - looked a lot like a religion . . . and his students worshiped at the alter of Elon Musk. 
https://open.spotify.com/episode/4cxM6WWii5s8Rbm5OIx33y?si=kjALXxFpTYGOCsW4zdpQ7A
 
Eric Ries’ Radical Stock Market Experiment
Rather than live and die by quarterly earnings reports that require inhumane management tactics, companies on the LTSE (Long Term Stock Exchange) have to do right by their employees, customers, and communities. Is that really so radical?
https://open.spotify.com/episode/54MhuSJkv8eGXvS4DBeCAu?si=4ELI3cuERsuTnde2y7XDWg
 
Carrie Goldberg is the Troll Slayer
Carrie Goldberg‘s legal career changed course the year her ex-boyfriend relentlessly cyber-harassed her. At the time, the First Amendment protected his right to post nude photos of her and file (false) police reports against her. 
https://open.spotify.com/episode/6AXJW8bGqAk9Woi0ayz4RV?si=EU6lINafSFKewo7XZC9tNg
 
Seth Godin’s ‘Linchpin’ tells you how to become indispensable. Here’s where it can backfire.
If you’re looking to move up in the future as either an executive or an entrepreneur, however, ensure that your stardom isn’t rooted in what you do, but rather who you are.
https://www.fastcompany.com/90546461/seth-godins-linchpin-tells-you-to-become-indispensable-heres-where-it-can-backfire
 
How Companies Can Overcome The Superhero Fallacy When Telling Stories
Your company should share stories about making your customers, consumers, or clients the hero. You want to tell a story that helps the targets be the hero—and reach their goals.
https://www.forbes.com/sites/kimberlywhitler/2020/09/07/how-companies-can-overcome-the-superhero-fallacy-when-telling-stories/#2f59fbf01fc8
 
50 years later, Milton Friedman’s shareholder doctrine is dead
By making corporations the playthings of the stock market, it became steadily harder for corporations to operate in an enlightened way that reflected the real interests of their human investors in sustainable growth, fair treatment of workers, and protection of the environment.
https://fortune.com/2020/09/13/milton-friedman-anniversary-business-purpose

A lesson in turning adversaries into allies
The world’s smallest and biggest problems, they won’t be solved by beating down our enemy, but by finding these win-win pathways together. It does require us to let go of that idea of US vs. THEM and realize that’s there’s only one US.
https://www.ted.com/talks/leah_garces_a_lesson_in_turning_adversaries_into_allies?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-09-10

How Facebook profits from polarization
"Lies are more engaging online than truth," says former CIA analyst and diplomat Yaël Eisenstat. "As long as [social media] algorithms' goals are to keep us engaged, they will feed us the poison that plays to our worst instincts and human weaknesses.”
https://www.ted.com/talks/yael_eisenstat_how_facebook_profits_from_polarization?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-09-08#t-71889
 
PR is dead . . . . definitely for the 10th time?
It’s impossible not to do PR. The clue is in the name. If an organisation exists then by definition it has reputations and relationships. It has a reputation or more accurately different reputations with different stakeholders. It has multiple relationships with different stakeholders such as customers, distributors, employees, suppliers, competitors, regulators, potential customers, ex-customers, potential recruits, ex-employees etc. 
https://www.stuartbruce.biz/2020/08/is-pr-dead-definitely-for-the-10th-time/?utm_term=2020-09-07&utm_content=buffere85bd&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
 
Dignity isn’t a privilege. It’s a worker’s right.
Let your conscience be your guide.
https://www.ted.com/talks/abigail_disney_dignity_isn_t_a_privilege_it_s_a_worker_s_right?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-09-02
 
What makes fake news feel true when it isn’t? For one thing, hearing it over and over again
https://www.niemanlab.org/2020/08/what-makes-fake-news-feel-true-when-it-isnt-for-one-thing-hearing-it-over-and-over-again/
 
How to build a ‘regenerative brand’
Regenerative brands use what they’re best at to fix problems beyond their own business, consumers, and shareholders. They are designed for leadership in the world we live in and for the future we want. Regenerative brands don’t wait to take the lead on issues that can’t wait.
https://www.fastcompany.com/90547057/how-to-build-a-regenerative-brand?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:09/04/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:09/04/2020_fc

How do daily habits lead to political violence?
We have differences. Those differences are beautiful, and those differences are very important. But our future depends on us being able to find common ground with the other side. And that's why it is so, so important for us to retrain our brains and stop contributing to violent ecologies. 
https://www.ted.com/talks/christiane_marie_abu_sarah_how_do_daily_habits_lead_to_political_violence?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-09-03#t-897029

Sick of Zoom happy hour? Try these virtual team-building activities instead
 “. . . some companies are going beyond Zoom happy hour and turning to a host of virtual activities, from trivia to icebreaker games to in-home scavenger hunts.”
https://www.fastcompany.com/90533480/sick-of-zoom-happy-hour-try-these-virtual-team-building-activities-instead?cid=eem524:524:s00:08/15/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:08/15/2020_fc
Americans Trust Businesses More Than Government—Except Social Media, Which They HateAn Axios-Harris poll released on July 30 shows that most Americans are more likely to trust companies, not the federal government, during the pandemic. The numbers are damning for the government; 75 percent of respondents said that “companies were more reliable than the federal government in keeping America running,” while 81 percent agree that large companies “are even more vital now to America’s future than before the pandemic.”
https://observer.com/2020/08/polls-americans-trust-businesses-more-than-government-except-social-media/
 
Creating a Better World Means Asking Better Questions
“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”—Buckminster Fuller
https://ssir.org/articles/entry/creating_a_better_world_means_asking_better_questions?utm_source=Enews&utm_medium=Email&utm_campaign=SSIR_Now
 
The B Corp Movement Goes BigLed by the nonprofit B Lab, the B Corp movement aims to provide a solution to the increasing recognition that corporations’ embrace of “shareholder primacy” is a root cause of many fundamental problems in the world today, including climate change, income inequality, the difficulty many regions have faced in responding to the COVID-19 pandemic, and even the racial injustices that pervade our institutions.
https://ssir.org/articles/entry/the_b_corp_movement_goes_big?utm_source=Enews&utm_medium=Email&utm_campaign=SSIR_Now
 
Why CEOS need to read poetry to lead in the post-COVID world
In a post-COVID world demanding highly qualitative and creative decisions, unthought-of solutions, and an imaginative dexterity that surpasses anything so far needed, poetry’s requirement to engage with multiple levels of meaning simultaneously, to exercise fine judgements, to apprehend nuance and translate conflicting imperatives into workable solutions, can help us move from merely adapting to the new environment to proactively reimagining and shaping it.
https://www.fastcompany.com/90532707/why-ceos-need-to-read-poetry-yes-poetry-to-lead-in-the-post-covid-world
 
Reigniting Imagination In A Complex World
Imagination is a principal tool for building a better life and world, and it deserves to be taken seriously by adults.
https://www.forbes.com/sites/jenjamula-allisongoldberg/2020/07/29/reigniting-imagination-in-a-complex-world/#248a4f337006
 
The fight for civil rights and freedom by John Lewis and Bryan Stevenson
https://open.spotify.com/episode/5CJDuyjOl37cS7KEXYgsQL?si=6xbFnlh1TMiEtkQ4osP2Fw
 
Biases are stories we tell ourselves about people we do not know.
https://open.spotify.com/episode/7BQm2Fw2f1J6HMfF4PllGh?si=Y2yRarLBRsqxPgd0WiwP2g
 
(Posted) How shocking events can spark positive change/Naomi Klein
https://open.spotify.com/episode/2dvBV2gq1AmoyGziNKjxVL?si=_Bzs4a73TiyTtt72dzw6ww
 
Re-eVALUEate
https://open.spotify.com/episode/07E9vNCTQyesZgt3c2IynJ?si=DoBfdue-SOqpHWSMLzj9yQ

Loved this interview with my friend from across the pond, Sangeeta Waldron! Such an amazing story of serendipity and success. I'm looking forward to your upcoming book.
https://www.youtube.com/watch?v=-f6UAs66BEk&app=desktop
 
"Companies that focus only on data are much more likely to have very high turnover among their employees and are more likely than anybody else to get into trouble with the law."
https://open.spotify.com/episode/0POpos7Po1bJam92AWHzMd?si=CAB-lzqsTFCQseIjTZT-Uw
 
Give yourself permission to be creative
Human creativity is nature manifest in us.
https://www.ted.com/talks/ethan_hawke_give_yourself_permission_to_be_creative?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-07-23
 
We are the stories we tell ourselves.
https://www.ted.com/talks/shekhar_kapur_we_are_the_stories_we_tell_ourselves
 
How changing your story can change your life 
What would happen if you looked at your story and wrote it from another person’s point of view? What would you see from this wider perspective?
https://www.ted.com/talks/lori_gottlieb_how_changing_your_story_can_change_your_life#t-153837
 
How to use love to repair social inequality
“ . . . cultivating love is the key to connection, healing and moving forward together.”
https://www.ted.com/talks/chloe_valdary_how_to_use_love_to_repair_social_inequality?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-07-16
 
What if you could help decide how the government spends public funds?
Radical Imagination: Put people first.
https://www.ted.com/talks/shari_davis_what_if_you_could_help_decide_how_the_government_spends_public_funds?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-07-16
 
Leveraging Storytelling to Grow Your Brand with PR
When most companies envision their ideal PR campaign, they dream of landing an outstanding story on a top-tier outlet that will skyrocket them to stardom. Oftentimes they aim to do so with little more than a press release announcing a new product or milestone.

Unfortunately, PR isn't that easy; the quick hit that creates overnight success is a myth.  https://www.forbes.com/sites/forbesbusinesscouncil/2020/07/14/leveraging-storytelling-to-grow-your-brand-with-pr/#54d76a9575a2

Be Awake! - The role Yoga Plays for Global Sustainability
There is a strong relationship between Yoga and sustainability. The practice of Yoga, promises the evolution of an optimal mind that encourages sustainability, from a change in eating habits, to a more intelligent way of life such as in the use of renewables. https://indiacsr.in/be-awake-the-role-yoga-plays-for-global-sustainability/
 
 
Writer Neal Stephenson Thinks We’ve Gotten Dystopia All Wrong
“This environment in which there is no agreement as to fact is desirable for a lot of people. I feel that we’re not going to return to a state a state of affairs in which people agree on facts until there’s an incentive to do so.”
https://www.wsj.com/articles/writer-neal-stephenson-thinks-weve-gotten-dystopia-all-wrong-11594389600
 
Why Workplace Giving Programs Work
According to the study’s findings, 75 percent of companies surveyed indicated that giving back to the community was the most important reason to offer a workplace giving program with 46 percent stating that such programs are consistent with their company’s values and nearly 40 percent citing employee retention and engagement as a top reason, particularly for millennials and younger professionals.
https://www.forbes.com/sites/timothyjmcclimon/2020/07/13/why-workplace-giving-programs-work/#36797002195a
 
Storytelling and Social Change
https://ssir.org/podcasts/entry/storytelling_and_social_change
 
The cynic’s case for why brands need to double down on the Facebook ad boycott
One thing all these boycotting brands have that all those Facebook-dependent small and medium businesses don’t is scale of voice. They have PR machines of their own, they advertise on other platforms, in other media, and lobby in Washington. It’s actually the strongest leverage they have over Facebook, and now is a particularly good time to use it. Not just because it would align with a civil rights struggle at a momentous moment in history, but also because of a convenient bit of timing.
https://www.fastcompany.com/90526726/the-cynics-case-for-why-brands-need-to-double-down-on-the-facebook-ad-boycott?cid=eem524:524:s00:07/11/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:07/11/2020_fc
 
Why You Should Have (at least) Two Careers
When you follow your curiosities, you will bring passion into your new career, which will leave you more fulfilled.
https://hbr-org.cdn.ampproject.org/c/s/hbr.org/amp/2017/04/why-you-should-have-at-least-two-careers
 
The beauty and complexity of finding common groundbreaking
When you can find even the smallest bit of common ground with somebody, it allows you to understand just the beautiful wonder and complexity and majesty of the other person.        https://www.ted.com/talks/matt_trombley_the_beauty_and_complexity_of_finding_common_ground?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-06-26#t-820530
 
Employee Engagement is Demanding Corporate Social Responsibility – How to Read It
“Brands that have influence and contribute something meaningful, change how we do things, or even how we see the world,” Thompson wrote, “Those that engage us and invite  us to collaborate with them involve us on an emotional level, are more likely to mirror our values and thereby cultivate more faithful relationships.”       
https://www.forbes.com/sites/joanmichelson2/2020/06/28/employee-engagement-demands-corporate-social-responsibility/#45c4add77f95
 
Why personality tests could derail your future goals
“Personality tests promote the misconception that personality is innate and unchanging,” he says. “They look at your past to predict your future, and that can be sad for someone who wants to grow or change. Anyone who wants to make a change wants their future self driving, not their past.”
https://www.fastcompany.com/90523435/why-personality-tests-could-derail-your-future-goals
 
Want to speak out like Ben & Jerry’s? Here’s how to earn it.
Successful brand advocacy requires a willingness to build a foundation that’s not driven by PR. I’ve witnessed countless business leaders who equate “doing good” with getting headlines. Forget that notion and be ready to invest real dollars in a movement that doesn’t revolve around you or your bottom line. Change your mindset. Get your house in order. Pick a lane. Shut up and listen. Put skin in the game. Amplify, amplify, amplify. 
https://www.fastcompany.com/90524086/want-to-speak-out-like-ben-jerrys-heres-how-to-earn-it?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:07/06/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:07/06/2020_fc
 
How to Use Creative Writing to Bear Witness
By telling your story, you’re keeping it alive so you don’t have to do anything; you don’t have to show anyone any of these steps. But even if you’re telling it to yourself, you’re saying this thing happened, this weird thing did happen. It’s not in my head. It actually happened and by doing that maybe you’ll take a little bit of power back that has been taken away.
https://www.youtube.com/watch?time_continue=20&v=-iU7LIge1fE&feature=emb_logo
 
Bill Gates on how the pandemic will shape the near future-internet-of-things.html
Bill Gates talks best (and worst) case scenarios for the coronavirus pandemic in the months ahead, explaining the challenges of reducing virus transmission, providing an update on promising vaccine candidates, offering his thoughts on reopening and even taking a moment to address conspiracy theories circulating about himself. Stay tuned for his critical call to fellow philanthropists to ramp up their action, ambition and awareness to create a better world for all. (This virtual conversation, hosted by head of TED Chris Anderson, was recorded June 29, 2020.)
https://www.ted.com/talks/bill_gates_how_the_pandemic_will_shape_the_near_future?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-07-01#t-2573974
 
This is the right way to challenge someone’s thinking
Don’t assume intent. Express understanding for the person’s situation. Explain why the conversation matters. 
https://www.fastcompany.com/90523834/this-is-the-right-way-to-challenge-someones-thinking?cid=eem524:524:s00:07/03/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:07/03/2020_fc

The courage to live with radical uncertainty
And so it's that courage that I try to give to each of my patients. I try to do this regardless of the technical medical details of cancers and treatment decisions and mutations, regardless of the slippery fiction of prognosis. I try to learn what they want and what they need, what they wish and what they worry, what they dream about, what animated them before and what will sustain them during the beastly process of cancer treatment. It doesn't actually take that much time. It does take a few focused, quiet moments that require intentional cultivation. But this is partnership, and it matters, because the worst thing that can happen is to have an oncologist who does everything -- everything -- to help cure your cancer and who does nothing to help you live your life. 
https://www.ted.com/talks/shekinah_elmore_the_courage_to_live_with_radical_uncertainty?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-07-02#t-933491
 
A crisis communications guru reveals his tricks of the trade
In reality, both sides need each other in order to do their jobs. Companies need the media to help give their stories the credibility that comes with having news organizations tell their stories. Reporters need companies as sources of information and stories to tell.
 
Ignoring the media during a crisis does not discourage journalists from reporting on the crisis, but it will deny companies an important opportunity to tell their side of the story to the public.
https://www.fastcompany.com/90519286/a-crisis-communications-guru-reveals-his-tricks-of-the-trade?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner
 
Hey brands, this is why your customers are unfollowing you 
“Growing your social following supports your business’ revenue goals, but to attract new followers, marketers need to know what types of content will engage (and repel) their customers,” Sprout Social says.
https://www.fastcompany.com/90520524/hey-brands-this-is-why-your-customers-are-unfollowing-you?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner
 
How Dolly Parton led me to an epiphany 
But according to this theory, when two people come together and really commit to seeing each other, in that mutual act of recognition, they actually make something new. A new entity that is their relationship. 
https://www.ted.com/talks/jad_abumrad_how_dolly_parton_led_me_to_an_epiphany?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-06-25#t-264672
 
Why outdoor brands like Patagonia, The North Face, and REI will save us
Over the last few years, it’s been outdoor brands like Patagonia, The North Face, and REI that have actually led the charge in speaking out on controversial issues, taking a stand, and translating that into action. There are a lot more companies and brands in our culture that reach more consumers, but when it comes to responsible business, this is where to find optimism for the future.
 
What matters even more is that this commitment to the environment actually extends to making products that last longer, repairing products, and actively encouraging people to buy less. It arguably started with Patagonia’s 2011 ad “Don’t Buy This Jacket,” but extends to REI’s award-winning #OptOutside campaign in 2015, in which it closed all its retail doors on Black Friday to encourage people to get outside. And this year, The North Face sent its designers back to school to learn how to reuse, repair, and improve the longevity of the garments they make.
https://www.fastcompany.com/90520077/why-outdoor-brands-like-patagonia-north-face-and-rei-will-save-us?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner
 
First person vs. Second person vs. Third Person 
Writers are constantly experimenting with fresh variations on point of view. New virtual and augmented reality technologies may expand the possibilities for this experimentation. By placing people at a particular vantage point in virtual space, how might we change the way we tell and experience stories?    https://www.ted.com/talks/rebekah_bergman_first_person_vs_second_person_vs_third_person#t-300333
 
Right and Wrong Ways to Use Social Media Storytelling in Banking
Consumers now expect brands to be socially responsible, but they can sniff out phony motives from a mile away, so authenticity is a must. Simply saying you're responsible won't be believable, and could even backfire. Done right, however, CSR storytelling will build trust. 
 
For CSR storytelling to have a real impact, it needs to be a central part of your social strategy. A one-off post here and there won’t do the trick. Leadership teams need to align with marketing teams to ensure total buy-in and collaboration across the board.
https://thefinancialbrand.com/97924/social-media-storytelling-banking-trust-csr/
 
Artist Branding Isn’t Selling Out Anymore — But What’s the New Balance?“The basics” are essential components of both artistry and branding.
The roundtable participants agreed that artists often overlook “the basics” – high-resolution headshots, performance videos, functional websites, regularly updated social media profiles, bios, and logos among them – to the detriment of their brand and their reach as creators.
To be sure, fans rely on these items to better understand and associate with artists, as do companies and professionals, albeit while they’re considering proposing strategic partnership opportunities to musicians.                      https://www.digitalmusicnews.com/2020/07/01/artist-branding-selling-out/

A “Brand” New World: Yesterday is not today. And today is not tomorrow
To deliver future growth, brands will have to behave ethically, with insight and understanding of the new social environment. https://www.greyswanguild.org/post/a-brand-new-world-yesterday-is-not-today-and-today-is-not-tomorrow?fbclid=IwAR1Id99KERQCDXDtHbbtSdBGE7SyZiP3TFRIsVY9cUOAP2nCCQIuaVGPogE

Asking yourself these 2 questions can change your life 
The more curious you are, the more deeply you can examine what you want, what matters, and what’s holding you back from living a life you’re proud to call your own.https://www.fastcompany.com/90523547/asking-yourself-these-2-questions-can-change-your-life?cid=eem524:524:s00:07/02/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:07/02/2020_fc

Advertiser Exodus Snowballs as Facebook Struggles to Ease Concerns
The ad boycott may ultimately deliver more of a hit to Facebook’s reputation than to its bottom line. The top 100 advertisers on Facebook spent $4.2 billion on ads last year, or roughly 6 percent of the company’s total ad revenue, according to data cited in an investor note from Stifel. More than 70 percent of Facebook’s ad revenue comes from small businesses.          
https://www.nytimes.com/2020/06/30/technology/facebook-advertising-boycott.html?campaign_id=158&emc=edit_ot_20200701&instance_id=19914&nl=on-tech-with-shira-ovide&regi_id=13126745&segment_id=32338&te=1&user_id=12fe4f6577bc72cbaaaff6e4a498c280

Im a doctor. Here’s how I talk to my patients about COVID-19 conspiracies
Viral misinformation has proliferated during the pandemic, and many of our friends and families have been afflicted. Fortunately, there is a potential cure: healthy doses of active listening, empathy, patience, and respect.
.https://www.fastcompany.com/90522479/im-a-doctor-heres-how-i-talk-to-my-patients-about-covid-19-conspiracies?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&cid=eem524:524:s00:06/30/2020_fc&utm_source=newsletter&utm_medium=Compass&utm_campaign=eem524:524:s00:06/30/2020_fc

The Facebook ad boycott has to be indefinitely to actually work 
Although the financial consequences don’t appear to be dire, the impact of some of the world’s biggest brands standing against Facebook is still a PR problem for the social behemoth. Holding out for the month of July, though, will barely register a blip.

The only thing that will make this boycott more than a corporate feel-good vanity project is to make it indefinite and tie it to a specific list of demands around how the social network polices hate speech and other problematic posts. And brands will need to be vocal about that, too. https://www.fastcompany.com/90522509/the-facebook-ad-boycott-has-to-be-indefinite-to-actually-work

How women will lead us to freedom, justice and peace.
Once the glass ceiling has been broken, it can never be put back together -- however one would try to do that.
https://www.ted.com/talks/h_e_ellen_johnson_sirleaf_how_women_will_lead_us_to_freedom_justice_and_peace?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-06-26#t-832072

Embracing AI Technologies While Harnessing the Power Of The Heart
As we progress and our technological advances mesmerize us, the greatest question of our time will be: What makes us human?
https://www.forbes.com/sites/forbescoachescouncil/2020/06/26/embracing-ai-technologies-while-harnessing-the-power-of-the-heart/?fbclid=IwAR0ZnmvRS-g_Lj-jbb0e_sje7d3rBWLmuUkRJ1rU5f6RtYqZLhLJF8XIVO8#1152b06d6921

How to support and celebrate living artists
Creativity heals us.
https://www.ted.com/talks/swizz_beatz_how_to_support_and_celebrate_living_artists?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-06-24#t-473221

The New ESG=Employees, Society Government
My four decades of experience and years of research for my book Restoring the Soul of Business: Staying Human in the Age of Data indicate that its employees who create the brands, the ideas, the experience that make a company and the only way a company improves and transforms itself is by growing the skills and unleashing the talents of its people.
From Patagonia to Paypal companies that do the right thing have the right results. By focussing on the story of people, society and culture they deliver the results they need for the spreadsheets. 
https://rishadt-wordpress-com.cdn.ampproject.org/c/s/rishadt.wordpress.com/2020/06/25/the-new-esgemployees-society-government/amp/

Anger and Transformation
Anger communicates an important message and opportunity for healing.
https://podcasts.apple.com/us/podcast/anger-and-transformation-2020-06-19/id265264862?i=1000477788582

Unveiling The 2020 Zeno Strength of Purpose Study
The study reveals that when consumers think a brand has a strong Purpose, they are: 
  • 4 times more likely to purchase from the company 
  • 6 times more likely to protect the company in the event of a misstep or public criticism 
  • 4.5 times more likely to champion the company and recommend it to friends and family 
  • 4.1 times more likely to trust the company 
https://www.zenogroup.com/insights/2020-zeno-strength-purpose

The one phrase that can transform your effectiveness at work
When she said, “Tell me what you need,” or “Tell me more about the problem,” she got answers that were wholly from the person’s point of view and gave deeper insight into what they were thinking and what their priorities were, she says.
https://www.fastcompany.com/90519278/the-one-phrase-that-can-transform-your-effectiveness-at-work

Outdoor Companies Leave Facebook Out in the Cold
The campaign accuses of Facebook of continuing what it describes as racist practices enabled by the company’s estimated $70 billion in annual revenues from corporations advertising on such platforms as Instagram. Stop Hate for Profit is urging brands to send Facebook’s C-suite a message that “enough is enough” when it comes to the company amplifying messages about voter suppression, the silence of Black voices, and any posts that express hate, bias and discrimination.
https://www.triplepundit.com/story/2020/Outdoor-Companies-Facebook/120696

Why measuring relevance matters now more than ever before 
“They're proactively stirring...they're sharpening their narratives. They're aligning their internal and external stories. They’re hyper focused on getting the right content and tools in front of employees to have them advocate for the company's position externally and amplify it,” explains Alan.
https://muckrack.com/blog/2020/06/23/why-measuring-relevance-matters

How much power do brands have to change Facebook’s behavior with boycotts?
These brands have decided to play their Chance cards and pull their adspend from the social media platform in an attempt to pressure Facebook into taking greater action on hate speech and misinformation.
https://www.campaignlive.co.uk/article/power-brands-change-facebooks-behaviour-boycotts/1687426

Facebook Groups are Destroying America
Let’s not be too distracted by a fear of rumormonger bots on the rampage or divisive ads purchased with Russian rubles. As two of the leading researchers in this field, we’re much more worried about Facebook groups pumping out vast amounts of false information to like-minded members. 
https://www.wired.com/story/facebook-groups-are-destroying-america/

In praise of doubt: we should be less sure about everything. Right?
So much for "data is data, facts are facts". Actually data is just data. But facts are facts.
https://thecorrespondent.com/537/in-praise-of-doubt-we-should-be-less-sure-about-everything-right/645898374990-a4dd13ce

Luvvie Ajayi on Being Generous With Your Work 
People wanna feel like you’ve invested in them in some way and then they’ll in turn invest in you. 
https://ownyourcontent.wordpress.com/2018/04/16/luvvie-ajayi/?utm_source=CreativeMornings+Global&utm_campaign=6b6bab2165-WEEKLY_HIGHLIGHTS_215_COPY_01&utm_medium=email&utm_term=0_1768cc808f-6b6bab2165-323123269&mc_cid=6b6bab2165&mc_eid=103186b5a3

Porter Novelli Purpose Tracker: The Business Imperitive for Social Justice Today
   •       71% of Americans believe companies have more responsibility than ever before to address
              social justice issues and 
   •       56% say companies that don’t talk about social justice issues in their marketing or
             communications are out of touch. 
  • 80% say companies need to recognize their role in systemic racial inequality and the same amount (80%) say they wish more companies would be honest about their past mistakes or biases in addressing or talking about race. 
  • 77% say companies that have strong DE&I policies have more credibility to engage in social justice conversations but 76% think companies need to make more progress on advancing DE&I in the workplace. 
  • 35% of employees are reconsidering their current job because their company is not doing enough to address social justice issues externally.                                                    https://www.porternovelli.com/intelligence/2020/06/18/introducing-the-porter-novelli-purpose-tracker-the-business-imperative-for-social-justice-today/                                                       
 
Branding vs. Marketing: Why Branding Beats Marketing Every TimThe brand is bigger than any individual marketing effort or advertising campaign. The brand is the overall “look and feel” of your organization—its reputation.https://www.business2community.com/branding/branding-vs-marketing-why-branding-beats-marketing-every-time-02234600

The Great Re-Invention
Address Fragility. Sculpt Resilience. Resurrect Now.
https://rishadt.wordpress.com/2020/06/17/the-great-re-invention/?fbclid=IwAR0A6l2JUlo9itoSWYbaJFmXLZQ0nQcxd_v-UYmG09YFPc-aDcHd2Gu8LiA

Social networks are broken. Here’s the secret to rebuilding trust.                                                 We’ve prized the internet for its freedom, and freedom from regulation, but social networks have proved that in a wild west atmosphere, where actions are divorced from identities, the poorer aspects of our character can come out.https://www.fastcompany.com/90513504/social-networks-are-broken-heres-the-secret-to-rebuilding-trust?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&utm_medium=email

Proclaiming Allyship Isn’t Enough: The U.S. Workplace Needs a Reset It takes more than a photo op.  https://www.triplepundit.com/story/2020/allyship-workplace-needs-reset/120631https://www.triplepundit.com/story/2020/allyship-workplace-needs-reset/120631

Reuters Tomorrow’s News 2020 survey reveals accuracy and impartiality as the ‘defining’ factors of trusted content Those surveyed consider accuracy and impartiality as the leading factors in what makes a news story trustworthy and are largely skeptical of news on social media—with 84% of those agreeing that fake news has made them doubt the reliability of news stories shared on social media.https://www.reuters.com/article/rpb-tomorrowsnews2020/reuters-tomorrows-news-2020-survey-reveals-accuracy-and-impartiality-as-the-defining-factors-of-trusted-content-idUSKBN2342JD

The Secret Life of Social Norms
Balance is a continuum.
https://www.youtube.com/watch?time_continue=1057&v=oqkzp9C2VyI&feature=emb_logo

3 Secrets to Resilient People
1. Shit happens
2. Carefully focus your attention
3. Helping or harming
https://www.ted.com/talks/lucy_hone_3_secrets_of_resilient_people?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-06-15

To Solve Big Problems, Look for Small Wins
But just the right level of stress, Weick went on, the level of stress generated by the search for small wins, creates a psychological hardiness that allows leaders and their allies to draw on “imagination, knowledge, skill, and choice.”
https://hbr.org/2020/06/to-solve-big-problems-look-for-small-wins?fbclid=IwAR3p-CfmYAOxf479MVpj4bO2tkGzE9fiNp9zld5WEdWQ7x_Frg_fG_kEb_M

To fight systemic racism, protest leadership’ – not just leadership
The dehumanization we condemn is not just on us—it is in us, and a large part of the business of leadership itself.
https://www.fastcompany.com/90513406/to-fight-systemic-racism-protest-leadership-not-just-leaders?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner&utm_medium=email

From Nike to Ben & Jerry’s – the brands that are most effectively taking a stand against racism.
As the brand messages continue to roll out, one important job for us is to keep these companies accountable for what they have and plan to do to go beyond mere words.
https://www.fastcompany.com/video/from-nike-to-ben-and-jerrysthe-brands-that-are-most-effectively-taking-a-stand-against-racism/lSFXlAVu?utm_medium=email

How to Speak Up When it Matters
Uncertainty breeds inaction. When you’re put on the spot, not knowing what to do is a primary reason for not acting. It’s the difference between thinking “I don’t know what to do” and “I’m prepared for this.”
https://hbr.org/2019/03/how-to-speak-up-when-it-matters?utm_source=twitter&utm_campaign=hbr&utm_medium=social

How to support witnesses to harassment and build healthier workplaces
People take that story with them and that discontent grows as they tell more and more people, and this has the real effect that is almost certainly threatening your ability as an organization to retain and attract diverse and excellent candidates.
https://www.ted.com/talks/julia_shaw_how_to_support_witnesses_of_harassment_and_build_healthier_workplaces?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-06-02#t-651613

For whom Excel(lence) meets Storytelling!
The days of running businesses on hopes, dreams and press releases . . . are over. On the other hand, if one sees companies that succeed, they do more than the spreadsheet and math in that they invest in the story and meaning of the company. 
https://www.brandknewmag.com/for-whom-excellence-meets-storytelling/

How Marketers Steer Their Brands Forward
Now, collective benefits - or how a brand impacts society and our world - will be especially critical.
https://www.forbes.com/sites/paultalbot/2020/05/26/how-marketers-steer-their-brands-forward/#1d77490f5c86

The Pandemic Has Exposed the Fallacy of the “Ideal Worker”
If there was ever a time to put to rest the old-fashioned notion of the ideal worker, it’s now. Post-pandemic, let’s re-sculpt workplace ideals so they reflect people’s lives today—not half a century ago. If you are focused on employee engagement, this is the path forward. (If you aren’t, you should be: a recent study found that disengaged employees cost employers 34% of their annual salary.)
https://hbr.org/2020/05/the-pandemic-has-exposed-the-fallacy-of-the-ideal-worker?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=womenatwork_not_activesubs&deliveryName=DM81943

Let’s Make the World Wild Again
Are we prepared to do what it takes to change the end of this story?
But if there was ever a moment to awaken to the reality that everything is connected to everything else, it's right now. Every human life is affected by the actions of every other human life around the globe. And the fate of humanity is tied to the health of the planet. We have a common destiny. We can flourish or we can suffer ... But we're going to be doing it together. 
https://www.ted.com/talks/kristine_tompkins_let_s_make_the_world_wild_again?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-05-26#t-968338

Six experts reveal the post-COVID truth about the advertising business                [Wieden+Kennedy cofounder Dan] Wieden had a lot of famous sayings. One that I learned when I came to the company, that I think I’ve just now begun to understand, is that chaos is the only thing that honestly wants you to grow. I’m hanging onto that right now. https://www.fastcompany.com/90506224/six-experts-reveal-the-post-covid-truth-about-the-advertising-business

3 Signs Your Brand Isn’t Telling a Winning Story
With quality storytelling, your brand becomes far more relatable and appealing to your target audience. You can make powerful connections that fuel the lasting loyalty needed to build a successful business. By digging deep into your storytelling genes, you can take your brand to the next level.
https://www.entrepreneur.com/article/347587

What’s Next
The carona virus has affected everything from how we work and take care of one another to how we shop, pay, and entertain ourselves.
https://www.businessinsider.com/whats-next-ceos-on-how-their-business-will-be-transformed-by-the-covid-19-pandemic

Beautiful new words to describe obscure emotions
That's the power of words,to make us feel less alone.
https://www.ted.com/talks/john_koenig_beautiful_new_words_to_describe_obscure_emotions

The case for student mental health days
“ . . .it is always OK to not be OK, and it is always OK to take a break.”
https://www.ted.com/talks/hailey_hardcastle_the_case_for_student_mental_health_days?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-05-15#t-431441

How History’s Great Leaders Managed Anxiety
First, give people the facts to keep them informed, to help them make sense of the crisis, and to build their trust. Then you tell them what you are doing about the key challenges, what resources you — and they — have at hand to confront the moment, and what their job is in helping to navigate the crisis.
https://hbr.org/2020/05/how-historys-great-leaders-managed-anxiety?
utm_medium=email&utm_source=bigidea_anxiety&utm_campaign=email_update_20200515&utm_content=bilist&referral=03692&deliveryName=DM80403#anchor

Do you speak this language?
And that's why languages are so important because they give us access to new worlds, not just people. It's not just about seeing or hearing, it's about feeling, experiencing, sharing.
https://www.ted.com/talks/poet_ali_the_language_of_being_human?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=but

What’s Your Corporate Purpose when COVID-19 is Behind Us?
“ . . . Americans expect companies to do more than check-writing when it comes to their philanthropic and societal roles. They expect them to walk the talk. It's hardly a new insight.”
“Surveys show that companies engaged with their communities—for example, firms that sponsor employee volunteer work—not only build morale but also their retention rates.”
https://www.mediavillage.com/article/whats-your-corporate-purpose-when-covid-19-is-behind-us/

Leading Through Anxiety
How can you lead with authority and strength when you feel anxious? How can you inspire and motivate others when your mind and heart are racing? And if you hide the fear in an attempt to be leaderlike, where does it go?
https://hbr.org/cover-story/2020/05/leading-through-anxiety?utm_medium=email&utm_source=bigidea_anxiety&utm_campaign=promo_20200512&utm_content=bilist_actsubs_dom&referral=03691&deliveryName=DM79966#anchor

Why your startup should market content, instead of your product
 Own the show instead of interrupting the show. Content(stories) connects, captures attention and builds brands. 
https://thenextweb.com/growth-quarters/2020/02/21/why-your-startup-should-market-content-instead-of-your-product/

Maximizing Employee Engagement by Leveraging and Organization Social Impact Strategy Employee engagement through cause is a vital means by which to strengthen employee relationships, enhance employee morale and even build critical skill sets and expertise. Plus, employees are hungry for ways to get involved in cause." https://www.forbes.com/sites/forbescoachescouncil/2020/05/07/maximizing-employee-engagement-by-leveraging-an-organizational-social-impact-strategy/#34ca2a185629

The Mental Health Benefits of Storytelling
“At the end of the day, what moves people is stories.”
“If this were a mental health drug, it would be an absolute blockbuster.”
“Communicating with each other with vulnerability, listening with compassion, is, I believe, the absolute best medicine that we have.”
https://www.ted.com/talks/laurel_braitman_the_mental_health_benefits_of_storytelling_for_health_care_workers?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-05-08#t-569608

The Cost of Work Stress and How to Reduce It
Now I get it, mindfulness may not be for everyone, but when I think of some of the most successful and impactful people, I see a common trend. Mastery of their mental game. Which includes stress management. It's all about developing awareness, acknowledgment and acceptance of your current thoughts, emotions, environment and physical state. Right? Now I didn't say never facing stress. But the management of that stress – that's the benefit, again, for you and the economy.
https://www.ted.com/talks/rob_cooke_the_cost_of_work_stress_and_how_to_reduce_it/transcript?utm_campaign=daily&utm_content=button__2020-05-06&utm_medium=email&utm_source=newsletter_daily

“be customer focused, not company focused.”
https://www.forbes.com/sites/micahsolomon/2020/05/01/pitching-through-the-pandemic-top-experts-share-marketing-and-communications-dos-and-donts/?utm_source=newsletter&utm_medium=email&utm_campaign=&cdlcid=5e3337fc26f096d31d25ec36#423ca32c7c80

Leading with Vulnerability, Authenticity and Compassion
https://www.triplepundit.com/story/2020/ceos-respond-coronavirus-covid-19/87361/

“Brands are putting out messages right now to bring people together. And people will become a little more loyal to brands that make them believe it’s all going to be okay.”
https://www.vanityfair.com/hollywood/2020/04/coronavirus-advertising-brands-commercials

Tami Belt's 100 Authors Interview
https://www.youtube.com/watch?v=kGFyQn2O4jA&fbclid=IwAR3v2tQ8AlYYVqPg5dpuOdqe4Ne5zTrW9yGAglxsdfdoEfqGDxvNefMc6VM

Purpose serves as a vision and lens for smart decision-making during both good times and bad.
https://www.fastcompany.com/90496736/the-covid-19-pandemic-is-sparking-an-era-of-smart-generosity?utm_campaign=eem524%3A524%3As00%3A20200427_fc&utm_medium=Compass&utm_source=newsletter

 “We have moved to the identity economy.
An identity is a story that we weave as a form of self definition that unfolds in the course of our life and that we are the authors of.” - Esther Perel
https://creativemornings.com/talks/esther-perel

Going forward, businesses are going to compete on trust, on responsibility, and on creating and maintaining deep relationships with their stakeholders rooted in shared truths and values. Combining moral imagination with what business does best—innovating at scale—means the eventual aftermath of this terrible crisis could be genuine human progress and prosperity.
https://fortune.com/2020/04/23/moral-leadership-stakeholder-shareholder-capitalism-coronavirus/

He changed the story the people of Britain told themselves about what they were doing and what was to come. This stubborn optimism is a form of applied love. It is both the world we want to create and the way in which we can create that world.
https://www.ted.com/talks/tom_rivett_carnac_how_to_shift_your_mindset_and_choose_your_future/transcript?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-04-23

Stories build brands.
“My (Tami Belt) top branding tip for small and medium businesses is stories. Stories build brands.

Launching and running a company is only half the battle. You need to get noticed to attract, retain and entice employees and customers to buy into you. You can rise above the cacophony of noise competing for attention through the stories you share. 

Yes, stories! 

We are hard-wired to resonate with, respond to, remember and share stories. There is a hidden treasure trove of stories inside your organization waiting to be excavated, crafted and shared to spark conversations, build relationships and shape your brand. 

You see, you don’t own your brand; it’s a perception in someone’s mind. You can, however, shape that perception through the stories you share. 

Some of the most overlooked and powerful sources for stories are testimonials or word-of-mouth (people believe people, not ads) and bios. Your bio is not your resume; it is a highlight reel of your life. People do business with people they like, relate to, respect and trust. 

Scott Bedbury said, “A great brand is a story that’s never completely told.’ Which stories you tell are as important as how and where you share them. Always be mindful of ensuring the message fits the medium and consistently communicates your brand’s story.”
https://kmwade.com/writing-for-business/branding-strategy-tips/

“Imagination may seem like a frivolous luxury in a crisis, but it is actually a necessity for building future success.”
https://hbr.org/2020/04/we-need-imagination-now-more-than-ever?ab=hero-main-text

Treat workers well, pay taxes and accept regulation. The payoff is public support for companies seeking bailouts.
https://www.bloomberg.com/opinion/articles/2020-04-09/coronavirus-crisis-shows-the-value-of-good-corporate-citizenship

Creative solutions to break through barriers to success and speed up solutions for a wide range of challenges – from  equipment to treatments to vaccines to funding to keep American citizens able to pay their bills – are coming from unlikely collaborations.
https://www.forbes.com/sites/joanmichelson2/2020/03/31/brand-citizenship-in-this-pandemic-crisis--what-works-what-doesnt/#341f5e2f1d40

Permission, community, curiosity: all of these are the things that we will need to breed the confidence that we'll absolutely need to solve our greatest challenges and to build the world we dream, a world where inequity is ended and where justice is real, a world where we can be free on the outside and free on the inside because we know that none of us are free until all of us are free.
https://www.ted.com/talks/brittany_packnett_how_to_build_your_confidence_and_spark_it_in_others

How you say it is more important than what you say
https://www.youtube.com/watch?time_continue=1001&v=K0pxo-dS9Hc&feature=emb_logo

With so much news available, many people consume media in an automatic, unconscious state—similar to knowing you drove home but not being able to recall the trip.
https://www.fastcompany.com/90469490/4-easy-ways-to-protect-yourself-from-todays-avalanche-of-fake-news?utm_campaign=eem524%3A524%3As00%3A20200228_fc&utm_medium=Compass&utm_source=newsletter

What I learned is that data leaks. It's like water. It gets in places you don't want it. Human leaks. Your friends give away information about you. Your family gives away information about you. You go to a party, somebody tags you as having been there. And this is one of the ways in which abusers pick up information about you that you don't otherwise want them to know. It is not uncommon for abusers to go to friends and family and ask for information about their victims under the guise of being concerned about their "mental health." 

“When society is hit by a crisis, you can do three things: react, respond or initiate. Reacting means a negative reaction to external input, such as news or medication, for example. Responding means that you respond to an external signal to make it better, and initiating means helping even if nobody asked you to.

This initiative-taking is what we should be doing, and not just when we are facing an apocalyptic virus. At the end of the day, have you only checked emails and read everything you can on Facebook? Or did you make a contribution? Because the money will take care of itself if you are a good citizen.”
https://www.magalidereu.be/stories/seth-godin-on-marketing-in-the-time-of-corona-our-job-more-than-ever-is-to-make-a-difference-making-money-doesnt-interest-me-right-now/?utm_source=CreativeMornings+Global&utm_campaign=ca0b5b5fd2-WEEKLY_HIGHLIGHTS_215_COPY_01&utm_medium=email&utm_term=0_1768cc808f-ca0b5b5fd2-323123269&mc_cid=ca0b5b5fd2&mc_eid=103186b5a3&fbclid=IwAR1nu6kDE4YXAfWu33XXZp-okUinVywr8RGmpRsMX1UXmHXC4HmyLKDwrmc

Do these companies know that their tools are being used as tools of abuse? Absolutely.
https://www.ted.com/talks/eva_galperin_what_you_need_to_know_about_stalkerware?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-02-28#t-757288

Believe you’re a storyteller. Write down your stories.
https://www.youtube.com/watch?v=Nj-hdQMa3uA

Emotional intelligence won’t do a thing for you if you aren’t genuine.
https://www.success.com/12-habits-of-genuine-people/?utm_source=Maropost&utm_medium=email&utm_campaign=[SUCCESS%2002-28]%20the%2011%20best%20books%20on%20mental%20health&mpweb=574-8640591-743059727

It is often more convenient and comfortable to use text-based communication than to approach someone in-person, but if you overestimate the effectiveness of such media, you may regularly—and unknowingly—choose inferior means of influence.
https://hbr.org/2017/04/a-face-to-face-request-is-34-times-more-successful-than-an-email?fbclid=IwAR3KsyBPVLGU75zTVAmjnDVXGJbZJxjuBThBHNtgLBiV6zT5pp1vS8mAyeI

"People connect through stories . . . We want people to feel like they're a part of something. In order to create an access point, we need to consistently and persistently tell a story." 
https://mashable.com/article/activism-on-social-media

The way a brand grows is by telling these stories and putting them out into the world. When someone sees themself in that story, they want to experience it too. This is where the growth occurs, then it multiplies.
https://www.forbes.com/sites/forbesagencycouncil/2020/02/24/your-brand-is-your-greatest-asset/?utm_source=rss&utm_medium=Sendible&utm_campaign=RSS#6e6d57dd63b7

Plan to FLOW
https://creativemornings.com/talks/jessica-abel/1?utm_source=CreativeMornings+Global&utm_campaign=750f4dd688-WEEKLY_HIGHLIGHTS_214&utm_medium=email&utm_term=0_1768cc808f-750f4dd688-323123269&mc_cid=750f4dd688&mc_eid=103186b5a3

Trend #3: Marketers Will Rely Less on Data and More on Great Storytelling.
https://www.forbes.com/sites/kimberlywhitler/2020/02/01/7-big-marketing-trends-impacting-small-business/?utm_source=newsletter&utm_medium=email&utm_campaign=entrepreneurs&utm_campaign=entrepreneurs&cdlcid=5e3337fc26f096d31d25ec36#7024cef67ae0

We must learn to recognize the early signs that things may not be working as well and our experience may not be as valid as it was in the past.
https://www.business2community.com/sales-management/prisoners-of-our-own-experience-02284205

The Era of Antisocial Social Media
https://hbr.org/2020/02/the-era-of-antisocial-social-media

The legal concept of ownership is when you can possess, use, gift, pass on, destroy or trade it or sell your asset at a price accepted by you. What if we give that same definition to individuals' data, so individuals can use or destroy our data or we trade it at our chosen price? 
https://www.ted.com/talks/jennifer_zhu_scott_why_you_should_get_paid_for_your_data?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-02-20

Increasingly, employees are looking for companies to provide opportunities to enrich their work environment with volunteerism—and when those companies deliver, the result is increased employee engagement and higher levels of employee satisfaction, which leads to stronger outcomes.
https://www.triplepundit.com/story/2020/business-case-launching-volunteer-time-policy/86606

Our need for a break flies in the face of our cultural narrative about hustling, in other words, the stories that we as a society tell each other about what success looks like and what it takes to get there. Stories like the American Dream, which is one of our most deeply rooted beliefs.
https://www.ted.com/talks/rahaf_harfoush_how_burnout_makes_us_less_creative/transcript

“My life is my message.” (Tom Peters)
Speeches are peppered with stories stitched together that give off vibes.
Quotes are microstories.
https://www.youtube.com/watch?v=dH_AqvZJzM0

Most important: Inviting society into your story. By giving people a voice, companies can spark a movement greater than their own brand.
https://www.fastcompany.com/90450734/10-ways-purposeful-business-will-evolve-in-2020

Forgeddaboutit
https://www.ted.com/talks/guy_winch_how_to_turn_off_work_thoughts_during_your_free_time?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-12-20#t-735635

Brand building is like pushing a rock up a hill and the moment you stop the rock rolls back down again.
https://digiday.com/marketing/demoralizing-confessions-creative-director-effects-project-based-work/

Everyone has their own loneliness story to tell.
https://www.ted.com/talks/cornelia_geppert_a_video_game_that_helps_us_understand_loneliness?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-12-05#t-7209

Radical Hospitality is transformational connection through welcome.
https://creativemornings.com/talks/tanya-torp/1?utm_source=CreativeMornings+Global&utm_campaign=f688db3d07-WEEKLY_HIGHLIGHTS_206&utm_medium=email&utm_term=0_1768cc808f-f688db3d07-323123269&mc_cid=f688db3d07&mc_eid=103186b5a3


The time has come for women leaders to embrace our greatness.
The differences between men and women in work and other settings are “not rooted in fixed gender traits. Rather, they stem from organizational structures, company practices and patterns of interaction that position men and women differently, creating systematically different experiences for them.”

Professor Keisha N. Blaine shared that: “What patriarchy has done is convince people that a strong and intelligent woman represents a problem; a disruption to the social order rather than an integral part of it.”
https://www.forbes.com/sites/forbescoachescouncil/2020/01/14/embracing-the-new-normal-as-women-leaders-in-business/#50541ba7a7ec

Companies are pragmatically addressing many of today’s social and environmental issues that drive their markets, and in the process are engaging the more than 70% of Americans who work in the private sector.
http://www.ethicalcorp.com/new-decade-corporate-citizenship

If we want life to slow down, to make moments memorable and our lives unforgettable, we may want to remember to harness the power of firsts.
https://ideas.ted.com/theres-an-art-to-happy-memories-you-can-make-more-by-experiencing-more-firsts/

How will you own your voice?
Where will you inject love?
When will you start?

https://creativemornings.com/talks/holley-murchison/1?utm_source=CreativeMornings+Global&utm_campaign=c0e8f80aed-WEEKLY_HIGHLIGHTS_207&utm_medium=email&utm_term=0_1768cc808f-c0e8f80aed-323123269&mc_cid=c0e8f80aed&mc_eid=103186b5a3

But if we're serious about helping more kids from across the board to achieve and make it in this world, we're going to have to realize that our gaps in student outcomes are not so much about achievement as much as they are about opportunity. 
https://www.ted.com/talks/anindya_kundu_the_opportunity_gap_in_us_public_education_and_how_to_close_it?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2020-01-03#t-462124

"We were kind of isolated out there. As kids we seemed to have hours of empty time. A fantasy could last all afternoon. I don't think I would have become a songwriter if I had not had all of those free days to let my imagination roam." - James Taylor
https://www.cbsnews.com/news/james-taylor-looks-back-with-favorite-songs-and-old-stories/?ftag=CNM-00-10aab6i&linkId=81620688&fbclid=IwAR1p_kqSWsOJpQy21u3j4JJ-Jh2BYrmHvIsaotE1VWqkFA0Iy-GrKZVZ8Ow

One conversation can change everything.
https://www.youtube.com/watch?time_continue=935&v=LZu16ZaLgJM&feature=emb_logo

Gig work isn’t going anywhere—but there are now more ways to capitalize on creativity.
​https://a16z.com/2019/10/08/passion-economy/

We have to be vigilant in defending the truth against misinformation. With our technologies, with our policies and, perhaps most importantly, with our own individual responsibilities, decisions, behaviors and actions. 
https://www.ted.com/talks/sinan_aral_how_we_can_protect_truth_in_the_age_of_misinformation?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-12-20#t-888252

“ . . . winning does not always equal success. All across America and around the world, we have a crisis in the win-at-all-cost cultures that we have created. In our schools, in our businesses, in politics, winning at all cost has become acceptable.”
https://www.ted.com/talks/valorie_kondos_field_why_winning_doesn_t_always_equal_success?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-12-20#t-927034

Detail. Why? Heartbreak. Responsibility.
https://www.ted.com/talks/eve_ensler_the_profound_power_of_an_authentic_apology

The web, mobile devices, virtual and augmented reality were re-scripting our nervous systems. And they were literally changing the structure of our brain. The very technologies I had been using to positively influence hearts and minds were actually eroding functions in the brain necessary for empathy and decision-making. In fact, our dependence upon the web and mobile devices might be taking over our cognitive and affective faculties, rendering us socially and emotionally incompetent, and I felt complicit in this dehumanization. 
https://www.ted.com/talks/heidi_boisvert_how_i_m_using_biological_data_to_tell_better_stories_and_spark_social_change?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-12-02

Don't downplay your story. 
Just because someone else has a worse story, your story still matters.
It's not just the food industry.
https://www.youtube.com/watch?v=JyMl84HX5Ok&feature=youtu.be&fbclid=IwAR1VuCS_9Qz0ugutZ8q_9UnF_W8J5KSXYS0t2r9qdMfWRR5Efoh11-HoC7o

“It’s the story that you’re so reluctant to tell that the audience can feel it in the room. They know, because they have stories they don’t want to tell. I think that when someone does that right, there’s an immediate empathy and the audience is more willing to go to different places, because it’s uncomfortable. I like to think of great storytelling as you’re telling secrets to the audience, because everyone loves secrets.”
https://www.fastcompany.com/90435554/how-to-tell-a-story-like-mike-birbiglia?utm_campaign=eem524%3A524%3As00%3A20191126_fc&utm_medium=Compass&utm_source=newsletter

“When businesses promote responsible consumerism they create more impact and achieve more success against the triple bottom line of people, the planet and profit” 
https://www.retail-week.com/retail-voice/what-is-purpose-and-is-it-worth-it/7033523.article?authent=1

But we all know that it's the non-rational parts of our minds where we get courage, creativity, inspiration and everything else that sparks passion.
https://www.ted.com/talks/david_asch_why_it_s_so_hard_to_make_healthy_decisions?utm_campaign=daily&utm_content=button__2019-11-19&utm_medium=email&utm_source=newsletter_daily#t-993404

“Let's see if we can create our own recipe for inspiration.”
https://creativemornings.com/talks/marc-eastmond-the-only-muse-you-need/1?utm_source=CreativeMornings+Global&utm_campaign=0d6ed05b79-WEEKLY_HIGHLIGHTS_201&utm_medium=email&utm_term=0_1768cc808f-0d6ed05b79-323123269&mc_cid=0d6ed05b79&mc_eid=103186b5a3

The more that marketing and communications are plugged in to what’s happening across the business, the more relevant, timely, authentic and consistent the content and messages.
https://www.forbes.com/sites/forbescommunicationscouncil/2019/11/15/connect-the-dots-and-amplify-your-content/#44705e9e6a3

But those cartoons did more than mind-numbingly entertain a generation of children. They also introduced millions of young people to key facets of cultural literacy, particularly in the realm of literature and music.

I grew up with Saturday Morning cartoons. It was fun and I didn't know how much I was learning. Classrooms can be fun and engaging while creating a lasting impression. Think about that before creating something. What’s the Purpose?
https://www.intellectualtakeout.org/article/secret-behind-baby-boomers-cultural-literacy?fbclid=IwAR1-VKBzij3yZXMDKXYp6-6nK15hZCQAQ61OeiprIXE_J8At1V-9LqXJlYU

We have never needed creative storytellers and designers more than we do now.
https://www.youtube.com/watch?v=stJABtDTnzU

The 4 Ps of Brands Taking Stands - Purpose. Plan. Process. Product.
https://www.forbes.com/sites/timothyjmcclimon/2019/11/11/the-4-ps-of-brands-taking-stands/#6f3f53277e6d

3 Pillars of Corporate Social Responsibility
 
Since Sesame Street first aired on public television in November 1969, the program has been speaking the language of childhood without relegating children to a separate, sanitized sphere. 
https://www.fastcompany.com/90411167/how-sesame-workshop-helps-kids-affected-by-the-opioid-crisis?utm_campaign=eem524%3A524%3As00%3A20191103_fc&utm_medium=Compass&utm_source=newsletter
 
When you stand with yourself, even when it’s hard, you’re doing a loving thing for yourself.
https://www.youtube.com/watch?v=o79_gmO5ppg
 
“Give me a level playing field. Give me a chance to win.”
https://www.fastcompany.com/90424514/decency-quotient-how-this-ceo-frames-inclusive-capitalism-for-his-company?utm_campaign=eem524%3A524%3As00%3A20191101_fc&utm_medium=Compass&utm_source=newsletter
 
It seems there is no such thing as a bottom line anymore. A question—“How do you measure success?”—is taking its place.
https://www.fa-mag.com/news/is-there-a-metric-for--goodness--in-business-52358.html
 
Seventy percent of U.S. consumers now say they want to know what brands are doing to address social and environmental issues, according to market research published this month. 
https://www.triplepundit.com/story/2019/whats-next-brands-taking-stands-movement-10-insights-business-leaders/85436/
 
Failure to have a Worthy Rival increases the risk that a once-mighty infinite player will gently slide into becoming just another finite player looking to rack up wins.
https://ideas.ted.com/how-having-the-right-kind-of-rival-can-help-you-thrive-in-a-changing-world/
 
EQ=self+relationships+environment
 If robots are all set to take over, can emotional intelligence really save us? Well, before you write off its value, consider these findings from past studies:
  • Nearly 90% of top performers have a higher level of emotional intelligence.
  • Emotional intelligence accounts for 90% of career advancements when IQ and technical skills are roughly similar.
  • Emotional intelligence is responsible for 58% of your job performance.
  • People with high emotional intelligence make $29,000 more, on average, than their counterparts.
  • Almost 85% of your financial success is due to skills in human engineering, personality, and ability to communicate, negotiate and lead. Only 15% of your financial success is due to technical ability.
  • Most people would rather do business with a person they like and trust than someone they don’t, even if the person they don’t trust is offering a better product at a lower price.
 
“ . . . we are all unreliable narrators of our own lives.”
https://www.ted.com/talks/lori_gottlieb_change_your_story_change_your_life?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-11-01#t-970026
 
As advertisers bombard consumers across platforms like Twitch, Facebook, television, billboards and more, consumers are trying to get away, signing up for ad blockers and subscription services.
https://www.nytimes.com/2019/10/28/business/media/advertising-industry-research.html?nl=todaysheadlines
 
Grandiose or Vulnerable . . .
https://www.fastcompany.com/90421883/what-to-do-if-your-coworker-is-a-narcissist?utm_campaign=eem524%3A524%3As00%3A20191025_fc&utm_medium=Compass&utm_source=newsletter
 
They’re selling a story, a narrative. . .  we lie to ourselves to fit our narrative.
https://www.youtube.com/watch?v=wF5CE2zrATc
 
We have to learn what AI is capable of doing and what it's not, and to understand that, with its tiny little worm brain, AI doesn't really understand what we're trying to ask it to do.
https://www.ted.com/talks/janelle_shane_the_danger_of_ai_is_weirder_than_you_think?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-10-24#t-615494
 
We tend to fixate on what's true or false. But the biggest concern is actually the weaponization of context. Because the most effective disinformation has always been that which has a kernel of truth to it. 
https://www.ted.com/talks/claire_wardle_how_you_can_help_transform_the_internet_into_a_place_of_trust?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-10-24
 
American consumers spend, on average, 13 hours per year in calling queue. According to a 2010 study by Mike Desmarais in the journal Cost Management, a third of complaining customers must make two or more calls to resolve their complaint. And that ignores the portion who simply give up out of exasperation after the first call.
https://hbr.org/2019/02/why-is-customer-service-so-bad-because-its-profitable
 
Any executive who demands guarantees likely isn’t one who understands how the PR and media process work. Nine times out of 10, working with a client like this will result in spending most of your time defending your work — or trying to educate the executive on how PR works.
https://www.forbes.com/sites/forbesagencycouncil/2019/10/03/how-to-tell-that-a-potential-pr-client-might-not-be-a-good-fit/?utm_source=rss&utm_medium=Sendible&utm_campaign=RSS#e1296f75a991
 
Today, organizations need to be more aligned than ever before as consumers, investors and employees are all looking to align their purchases, investments or careers with companies that share the same values.
https://www.forbes.com/sites/forbesagencycouncil/2019/10/03/its-time-for-investor-relations-corporate-communications-and-marketing-to-come-together/?utm_source=rss&utm_medium=Sendible&utm_campaign=RSS#3fdccdca27ff

Producing content that’s designed to game algorithms or convert website visitors might be able to generate a decent amount of views and leads for your team. And as a marketer with goals to meet and bosses to please, it’s tempting to prioritize your team’s own goals over your audience’s needs. But if you truly want to resonate with an audience, create a lasting impression on them, and, in turn, produce real long-term results, storytelling is the best path forward.
https://wistia.com/learn/marketing/the-science-behind-storytelling-why-narrative-cuts-through-the-noise?utm_source=creativemornings-weeklyhighlights-196&fbclid=IwAR2f18EUmpWHHwAJx3riNAsLZJAP04pla3Vb9WcoUpWTKNFyV-ei55ZmJvc
 
 People tend to think that what we experience consciously must then be an absolute true reflection of reality.
https://www.ted.com/talks/camilla_arndal_andersen_what_happens_in_your_brain_when_you_taste_food?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-10-03#t-803026
 
First, we need to recognize that shareholder interest now includes taking purpose into account. The Milton Friedman-popularized idea of business solely as a vehicle to increase shareholder value and maximize profits is no longer one that holds sway in our current socioeconomic climate.
https://www.fastcompany.com/90409981/why-the-next-step-for-marketers-is-embracing-purpose-led-innovation?utm_campaign=eem524%3A524%3As00%3A20190929_fc&utm_medium=Compass&utm_source=newsletter
 
The new economics must and can insist that the purpose of the corporation is to improve the welfare of all stakeholders: customers, workers, community and shareholders alike. 
https://www.ted.com/talks/nick_hanauer_the_dirty_secret_of_capitalism_and_a_new_way_forward?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-09-13#t-12594
 
For too long, we've treated relationships as a soft topic, when relationship skills are one of the most important and hard to build things in life. Not only can understanding unhealthy signs help you avoid the rabbit hole that leads to unhealthy love, but understanding and practicing the art of being healthy can improve nearly every aspect of your life. 
https://www.ted.com/talks/katie_hood_the_difference_between_healthy_and_unhealthy_love?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-05-17#t-717585
 
Less is more.
https://www.youtube.com/watch?time_continue=648&v=hkFCu6K8Ghw
 
If you're depressed, if you're anxious, you're not weak, you're not crazy, you're not, in the main, a machine with broken parts. You're a human being with unmet needs.
https://www.ted.com/talks/johann_hari_this_could_be_why_you_re_depressed_and_anxious?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-09-18#t-80403
 
If I can convince you of one thing in this book, let it be this: Strangers are not easy.”
https://ideas.ted.com/how-adolf-hitler-bernie-madoff-and-amanda-knox-show-us-the-4-very-human-mistakes-that-we-all-make-when-we-meet-people/
 
In all this world of instant gratification and 24/7, on-demand results, scientists require persistence, vision and patience to rise above all that. They can see that the fork in the road is not always a dilemma or a detour; sometimes, even though we may not know it at the time, the fork is the way home. 
https://www.ted.com/talks/carl_june_a_living_drug_that_could_change_the_way_we_treat_cancer?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-09-10#t-892547
 
"Prioritizing customers and employees is common sense. After all, we have no business if we don’t have customers." Too many companies have forgotten who butters their bread and bow instead to shareholders who hold them back from sustainable profitability.
https://ccc.bc.edu/content/ccc/blog-home/2019/09/the-corporation-redefined.html?_cldee=dGFtaUAxYmx1ZWN1YmUuY29t&recipientid=contact-323884e5fd6de51180e13863bb2e1390-0cad0fc3e4bf441fa184b8391b282f8e&esid=28c97838-45d6-e911-a980-000d3a310f6b
 
Psychopaths, I’ve worked with a few . . . . how about you?
https://www.fastcompany.com/90402072/what-to-do-if-your-coworker-is-a-psychopath
 
“When we share our stories we create community, safe spaces, trust and a kinder, gentler, maybe more empathetic world.”
https://www.youtube.com/watch?v=HJZyOvNFwc4&feature=youtu.be&mc_cid=c1b1000aff&mc_eid=def506bf7a
 
There is nothing inevitable about our future. The internet is made of people. People make decisions at social media companies. People make hashtags trend or not trend. People make societies progress or regress. When we internalize that fact, we can stop waiting for some inevitable future to arrive and actually get to work now. 
https://www.ted.com/talks/andrew_marantz_inside_the_bizarre_world_of_internet_trolls_and_propagandists?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-09-05#t-860017
 
Communicating without a plan is risky business. Communicating without a purpose is annoying!
https://www.fastcompany.com/90399157/people-really-really-hate-push-notifications?utm_campaign=eem524%3A524%3As00%3A20190906_fc&utm_medium=Compass&utm_source=newsletter
 
Justice ReMix’d
https://www.fastcompany.com/90398550/ben-jerrys-new-ice-cream-flavor-is-inspired-by-racism-in-the-criminal-justice-system
 
He believes the time has cqome to rein in Big Tech by tackling how platforms make money, which should tell you something about just how bad it’s gotten for American consumers.
https://www.fastcompany.com/90378278/this-senator-was-big-techs-friend-but-is-now-its-greatest-threat
 
Today, the popular idea exists, advanced by psychologists, management experts, or innovators, that boredom is important for the development of qualities such as creativity and brilliant ideas. 
https://www.fastcompany.com/90394044/this-is-why-we-need-to-embrace-boredom?utm_campaign=eem524%3A524%3As00%3A20190823_fc&utm_medium=Compass&utm_source=newsletter
 
Cuban heralded creative and critical thinking as the next most in-demand job skills
https://www.inc.com/betsy-mikel/mark-cuban-predicted-most-sought-after-job-skill-linkedin-data-now-confirms-it.html
 
Lead with the story—that’s where the gold lies.  
https://www.philanthropydaily.com/fundraising-and-fairy-tales-the-importance-of-storytelling/

With 78% of Americans expecting companies to take a stand on important societal issues, brands are considering purpose as permission to be activists.
But many of them are missing the most important part of activism: Action.

https://www.prweek.com/article/1594773/its-time-companies-treat-purpose-verb
 
Through narratives that cultivate a sense of shared identity and purpose, one can create that sense of “we.”
https://www.philanthropydaily.com/the-importance-storytelling-the-story-of-us/
 
A picture may be worth a thousand words, but a clearly drawn story is worth a thousand insightful observations.
https://www.philanthropydaily.com/the-importance-of-storytelling-iii-the-dollar-in-the-details/
 
It’s time we work together to redesign an economic system for the 21st century that prioritizes the long term over the short term and the creation of value for all stakeholders, not just shareholders. Unless we address the systemic context in which CEOs operate, celebrating their latest announcements about purpose will remain more hope than strategy.
https://www.fastcompany.com/90393303/dont-believe-the-business-roundtable-has-changed-until-its-ceos-actions-match-their-words?utm_campaign=eem524%3A524%3As00%3A20190822_fc&utm_medium=Compass&utm_source=newsletter
 
Today, 181 CEOs affiliated with Business Roundtable signed a letter agreeing that from now on, company executives need to think about how their companies can benefit all stakeholders: customers, employees, suppliers, local communities and shareholders.
https://www.triplepundit.com/story/2019/maximizing-shareholder-value-theory-just-bit-dust/84626/
 
There is a moral imperative that we start putting a real dent in the world’s biggest social problems, and the fact they often represent gigantic business opportunities presents a way to use capitalism to tackle them.
https://www.fastcompany.com/90388464/when-will-the-first-social-enterprise-have-a-huge-ipo
 
While doodling, drawing, or physically writing something down, we’re engaging many of our senses and using multiple parts of our brain to synthesize the information.
https://www.fastcompany.com/90390656/doodling-at-work-could-help-you-be-more-productive?utm_campaign=eem524%3A524%3As00%3A20190817_fc&utm_medium=Compass&utm_source=newsletter
 
With data philanthropy, companies can give back to in a way that reflects their unique core competencies while preserving or expanding value for shareholders.
https://ccc.bc.edu/content/ccc/blog-home/2019/08/big-data--big-opportunities--big-risks.html?_cldee=dGFtaUAxYmx1ZWN1YmUuY29t&recipientid=contact-323884e5fd6de51180e13863bb2e1390-0af82673c3bf423faf4f2fe96455d029&esid=32d81482-57c0-e911-a982-000d3a310d9c
 
The right question to ask isn’t, “What do you like and what’s hardest to use about our product?” It is, “What do you like, what’s hardest about your job, and how can we help?”
https://www.fastcompany.com/90390477/this-is-what-many-b2b-companies-are-doing-wrong-when-they-build-products?utm_campaign=eem524%3A524%3As00%3A20190817_fc&utm_medium=Compass&utm_source=newsletter
 
Maybe you’re concerned about your privacy. Maybe you’re looking for something pretty specific. Maybe you’re just ready to try something new.
https://www.fastcompany.com/90388493/these-5-great-alternative-search-engines-do-what-google-cant?utm_campaign=eem524%3A524%3As00%3A20190812_fc&utm_medium=Compass&utm_source=newsletter
 
A CEO who takes a humanistic stance on a hot-button issue—irrespective of whether that position is shared by the employee—will be seen as an indicator that workers will be treated humanely should they end up working for the company.
https://www.fastcompany.com/90388604/politically-active-ceos-and-jobseekers?utm_campaign=eem524%3A524%3As00%3A20190810_fc&utm_medium=Compass&utm_source=newsletter
 
The more we let machines think for us, the less we can think for ourselves. The more time doctors spend staring at digital medical records, the less time they spend looking at their patients. The more we use parenting apps, the less we know our kids. The more time we spend with people that we're predicted and programmed to like, the less we can connect with people who are different from ourselves. And the less compassion we need, the less compassion we have. 
https://www.ted.com/talks/margaret_heffernan_the_human_skills_we_need_in_an_unpredictable_world/transcript?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-08-01
​
 
Loyalty Ladder of Customer Behaviors (Jackie Huba video) Posted on Social Media
https://www.youtube.com/watch?v=pO5hXtP00xM&feature=youtu.be

Lovesac founder Shawn Nelson wants the company to become the “most loved furniture brand” in the U.S. by 2025. And he’s doing it by telling customers to buy less furniture.
https://www.forbes.com/sites/jackiehuba/2019/05/03/lovesacs-loyalty-secret-for-keeping-customers-for-life-and-saving-the-planet/#11b10b706b1c
 
Keeping a company’s online presence true to the essence of its value proposition seems like a no-brainer, but these days it’s not. 
https://www.fastcompany.com/90377080/the-trader-joes-youtube-channel-is-unexpectedly-amaizing-and-very-weird?utm_campaign=eem524%3A524%3As00%3A20190726_fc&utm_medium=Compass&utm_source=newsletter
 
"Despair is the state we fall into when our imagination fails. When we have no story that explains the present and describes the future, hope evaporates."
https://www.ted.com/talks/george_monbiot_the_new_political_story_that_could_change_everything?utm_source=facebook.com&utm_medium=social&utm_campaign=tedspread&fbclid=IwAR3cPLfmANtAQ8WPKdg2Sax6CSXOFK6ElxtjdRcta_9bMbwnDkM6pdnYG1Q
 
Nothing happens without a sale. Believe it or not, you’re a salesperson — whether you’re convincing your kids to do their homework, putting your best foot forward for a job interview, or running a business
https://www.entrepreneur.com/slideshow/337113
 
Whether it’s the emotional cues spinning by in a meeting headed for disarray, curiosity that could turn a business-as-usual day into an internal spark reminding you why you got into this darn job in the first place, or the art of making space for conflict resolution that’s going to save us all, here are ten ways to salvage our better selves and keep us from mutating into workplace monsters.
https://99u.adobe.com/articles/63914/ten-human-skills-for-the-future-of-work?utm_source=creativemornings-wh&utm_source=CreativeMornings+Global&utm_campaign=b1bdb1c0c7-WEEKLY_HIGHLIGHTS_184&utm_medium=email&utm_term=0_1768cc808f-b1bdb1c0c7-323123269&mc_cid=b1bdb1c0c7&mc_eid=103186b5a3

“ . . . storytelling is based on human nature, not corporate logic: we are hard-wired to make sense of things and buy into ideas through stories. Throughout human history all religions, cultures, nations, inventors, conquerors, explorers, and leaders have engaged the masses with one simple tool — storytelling.” 
https://www.linkedin.com/pulse/why-facts-dont-change-minds-what-do-bill-jensen/?fbclid=IwAR3l4a0qw14ytLtaaF7EXEX5SntrV3PqYbapuQktq9UJ7XDId__DmNsxodk
 
Stories Matter
https://www.youtube.com/watch?v=08jwFacB6UY&fbclid=IwAR1RlpNK417dgRhtkucdiG6BNABvgI4dVOJ9gi34tZTfUXVnlNEJ0GuY-bc
 
It’s important that we hold on to what makes us human - our stories.
https://www.youtube.com/watch?v=lcj0m2KzcnI&fbclid=IwAR12H6ODndp5Y1A_PkLet25zmMqNXzr07bB28QyKAVsb7takQ7xKuUS4IPA
 
There is no reason to learn how to show you're paying attention if you are in fact paying attention. 
https://www.ted.com/talks/celeste_headlee_10_ways_to_have_a_better_conversation#t-689291
 
More than ever, we actually do have to rely on other people, on their support and collaboration, in order to be successful. 
https://www.ted.com/talks/heidi_grant_how_to_ask_for_help_and_get_a_yes?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-06-26#t-698872
 
“But as brands, we know philanthropy is about more than doing good in the world. Philanthropy increases brand loyalty when you practice it genuinely. Giving back increases engagement by sharing a mission and purpose with your customer base. “ 
 
“Trust is choosing to make something important to you vulnerable to the actions of someone else.” - Charles Feltman

Don’t Silo CSR, Use It As Your North Star
Central to any company’s purpose proposition is its CSR program. Yet too often, CSR is parked in a corner. Given the fact that 66% of Americans would switch from a product they typically buy to a new product from a purpose-driven company, it’s imperative for businesses to establish a unified approach to purpose that’s consistent across departments, especially marketing and operations.

4 Ways to Show Genuine Gratitude
     1. Get Personal
     2. Share Individual Stories
     3. Get Creative
     4. Be Donor-Centric

Top 5 Trends from Goodness Matters
     1. The power of purpose
     2. It's time for a broader definition of impact
     3. An army of one is the most powerful army of all
     4. The future of Goodness is inclusive
     5. Authenticity is key
     BONUS: Imagine!
insights.benevity.com/home-page/2019-trends-csr-conference?utm_source=email&utm_medium=owned&utm_campaign=&utm_content=top%205%20trends%20from%20goodness%20matters%202019&mkt_tok=eyJpIjoiTW1OaFlUVmhZV1E0TWpZNCIsInQiOiJ4TlwvcVBIUzdHUHZjUllFc3l4NERLek9sUm51VmlmMWpaUVpGTXo1Z0M4TW5jQ3h0Zmsxcm90ZVdrQ0pwcHlld0dSZkFOTE9Hb1pBZk1wUG5KSE12XC80b2RNQXgyUmt5em9xZGhCVTNnK205Y296cjVTdWc1YUFTdGZFenhnOWxUIn0%3D

Learn the creative process behind "America's Finest New Source," and how it can immediately improve the way you brainstorm with groups.
https://www.youtube.com/watch?v=Rs9rZYE6sMM

Every company and nonprofit has a hidden treasure trove of stories waiting to be excavated, crafted and shared to build relationships, spark conversations and help shape their brand.
https://www.adweek.com/creativity/the-psychology-behind-brand-storytelling-and-its-effect-on-consumers/
 
 "Oral storytelling is what's known as a human universal. For tens of thousands of years, it has been a key way that parents teach children about values and how to behave."
https://www.npr.org/sections/goatsandsoda/2019/03/13/685533353/a-playful-way-to-teach-kids-to-control-their-anger?utm_campaign=storyshare&utm_source=facebook.com&utm_medium=social&fbclid=IwAR3aGl2H5vWssAOkmK9eB4X_SC01oRBySGEgeJ6WJqE72SSwfxA1YWIhjgQ
 
“74% of working Americans say that volunteering gives them a sense of purpose at their company while almost as many say it improves their overall morale and happiness, according to the most recent Deloitte Volunteerism Survey.”
https://www.macleans.ca/uncategorized/4-ways-volunteering-in-the-community-makes-your-company-stronger/
 
Ramble On
https://www.youtube.com/watch?v=p8AnY-olpwA
 
There’s more to communication than words . . .
https://consciouscompanymedia.com/personal-development/communicate-more-effectively/?utm_source=CLEAN+ToFu+List+%2F+CCM+Newsletter&utm_campaign=c710ae342a-EMAIL_CAMPAIGN_2018_08_27_08_00_COPY_01&utm_medium=email&utm_term=0_955c3c2b77-c710ae342a-499143053&mc_cid=c710ae342a&mc_eid=50222b1565

“Dignity . . . has two meanings: one is self-worth, and the other is that something is suitable, it's fitting, meaning that you're part of something greater than yourself, and it connects to some broader whole. In other words, that you're needed.”
https://www.ted.com/talks/roy_bahat_and_bryn_freedman_what_is_the_meaning_of_work?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-02-19#t-646963
 
In a world where data is king, it’s more important than ever to remember that what we measure becomes the thing we’re compelled to act on.
https://thestoryoftelling.com/we-value-what-we-measure/
 
"We're big enough to know about these things because these problems are happening where we live. And we have the right to talk about them because it will be our life in the future."
https://www.ted.com/talks/liz_kleinrock_how_to_teach_kids_to_talk_about_taboo_topics/transcript?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-02-22

"What you do next matters."
https://www.fastcompany.com/90308216/want-a-glimpse-of-facebooks-soul-in-2019-look-at-its-internal-propaganda-lab?utm_source=postup&utm_medium=email&utm_campaign=Co.Design%20Weekly&position=8&partner=newsletter&campaign_date=02212019

“Finding my use has helped me to find my voice, my self-worth and my freedom.”
https://www.ted.com/talks/ashweetha_shetty_how_education_helped_me_rewrite_my_life?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2019-02-21#t-621035
 These CSR trends also remind us, as brand communicators, that we have the power to amplify good causes by leveraging our skills in public relations, social media, storytelling and more. https://www.forbes.com/sites/forbescommunicationscouncil/2019/02/21/five-csr-trends-every-company-can-get-behind/#6ed5156e3718 
 
Purpose + Corporate Activism = A Winning Formula
https://www.3blforum.com/brands-taking-stands-newsletter
 
When new employees don’t work out, the reason is rarely incompetence.
https://ideas.ted.com/the-3-questions-this-ceo-uses-to-weed-out-jerks/
 
“We bring who we are and what we stand for to our work every day.”
https://www.youtube.com/watch?v=N8dXNzCIVxg
 
Corporate Social Responsibility 2009 vs. 2019
https://thecsrjournal.in/10-year-challenge-csr-then-and-now/
 
Business is personal and people want to work with and do business with people they admire, can relate to and share similar values. Products and services are common commodities. What’s remarkable is why someone does something and why they do it the way they do.
https://medium.com/@PRontheGO/pronthego-public-relations-talk-about-why-youre-doing-what-you-re-doing-17a1c862aa22
 
Marketing is the spreading of ideas.  - Jeff Goins
Effective marketing is when you tell your audience a story they are already telling themselves

https://goinswriter.com/everything-is-marketing/?utm_source=CreativeMornings+Global&utm_campaign=637ca11180-Weekly+Highlights+%23154_COPY_01&utm_medium=email&utm_term=0_1768cc808f-637ca11180-323123269&mc_cid=637ca11180&mc_eid=103186b5a3
 
Public relations shapes brands through stories and builds relationships through community relations.
https://www.business.com/articles/authenticity-in-marketing/
 
Consumers want to know a brand’s values because their purchase is a reflection on them. The brand becomes part of their personal story.
 Half of American consumers want the companies they patronize to take a stand on social issues and will complain when they don’t.
More than 40 percent will walk away from a brand if it frustrates them. And almost 20 percent will never come back, according to research by the consulting and accounting firm Accenture.
https://www.houstonchronicle.com/business/columnists/tomlinson/article/Most-Americans-expect-companies-to-stand-up-for-13499098.php?utm_campaign=linkedin-premium&utm_source=CMS%20Sharing%20Button&utm_medium=social
 
“We’re going to continue to see people choosing business approaches or commercial approaches for what they deem to be important social needs.”
http://time.com/5477667/charitable-giving-trends-2019/?elqTrackId=852d4d011dec44c8b7b01fc4775d8dea&elq=d75df8c743404f92a4fd11de7e18cc49&elqaid=21735&elqat=1&elqCampaignId=10538
 
 “ . . . I’ve observed the same thing time and time again: how information is communicated to employees during a change matters more than what information is communicated. A lack of audience empathy when conveying news about an organizational transformation can cause it to fail.”
https://hbr.org/2018/12/the-secret-to-leading-organizational-change-is-empathy
 
We have to stop using technology to optimize human beings for the market and start optimizing technology for the human future.
https://www.ted.com/talks/douglas_rushkoff_how_to_be_team_human_in_the_digital_future?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-12-13#t-726091
 
Janet Rotter, who is head of school, said, "I think what makes it so special is the idea of curiosity, the idea of questioning, which is really at the heart of education, of humanity, of who we are."
https://www.cbsnews.com/news/yes-virginia-the-story-behind-the-letter-about-santa-claus/
 
Even seven-year-old Max knows you can only do so much with an iPad. "On the iPad you can't really build something, like with the hands," he said.
https://www.cbsnews.com/news/lego-building-a-better-toy-for-the-future/
 
From Innovation to Obsolete: A Lesson in Leadership
https://www.cbsnews.com/news/the-fall-of-sears-from-worlds-leading-retailer-to-bankruptcy/
 
A pathological inability to accept the status quo, combined with taking action on an impulse to express a desire. - The Unmistakable Creative
https://unmistakablecreative.com/the-definitive-guide-on-how-to-be-creative/?mc_cid=292a71afff&mc_eid=9797c31712
 
In addition to simply dumbing us down, however, automation can also hijack our attention and willpower, because we are often prone to give it more credence than we should.
https://www.linkedin.com/pulse/automation-dumbing-us-down-don-peppers/?trk=eml-email_feed_ecosystem_digest_01-recommended_articles-11-Unknown&midToken=AQGKjzqFeDUqLw&fromEmail=fromEmail&ut=2duepRN8PPPEw1
 
 “Our brain results show that people approach narrative in a strongly character-centered and psychological manner, focused on the mental states of the protagonist of the story.”
https://psychcentral.com/news/2018/11/10/cognitive-science-helps-to-unravel-the-power-of-storytelling/138694.html?fbclid=IwAR1z-brx7-0HcL3KEmtgs43OxkpYxbItmnDIJhoovZZjKZxQJ5iNmXHtnQg#.XBAKp162cUU.facebook
 
Identifying what is unique to a culture is in large part derived from the organization's purpose. Why does the organization exist? Who is it serving? 
https://www.gallup.com/workplace/244694/principles-creating-profitable-company-culture.aspx?utm_source=workplace-newsletter&utm_medium=email&utm_campaign=WorkplaceNewsletter_December_120418&utm_content=gettheadvice-CTA-2&elqTrackId=73F4C7C260329DBFF8E7D94480ABD2C6&elq=33941c74033c4c09821dfdc108f35dfc&elqaid=469&elqat=1&elqCampaignId=117
 
“It’s great to say you give back, but to attach it to something meaningful, we think that’s what the customer wants to see and hear,” Mr. Perkin said.
https://www.nytimes.com/2018/11/30/your-money/social-entrepreneurship.html?emc=edit_th_181201&nl=todaysheadlines&nlid=131267451201
 
"Almost everybody believes some kind of conspiracy theory at some point," said psychologist Rob Brotherton, who asserts human beings are skeptical of coincidence, and think in terms of cause-and-effect.
https://www.cbsnews.com/news/whats-behind-conspiracy-theories/
 
The millionaire will be but a trustee for the poor. Entrusted for a season with a part of the increased wealth of the community, but administering it for the community
https://www.cbsnews.com/news/almanac-andrew-carnegie/
 
Would you rather watch, write or co-create a story?
https://www.ted.com/talks/david_cage_how_video_games_turn_players_into_storytellers?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-11-21#t-88073
 
“ . . . the way to unleash kindness in your organization is to treat it like a contagion, and to create the conditions under which everybody catches it.”
https://hbr.org/2018/11/making-kindness-a-core-tenet-of-your-company
 
Storyteller|Strategic Convener|Funder
To benefit from the power of stories, organizations should look for opportunities to build bridges with unexpected allies in the creative community.

https://ssir.org/articles/entry/the_secret_to_better_storytelling_for_social_change_better_partnerships?utm_source=Enews&utm_medium=Email&utm_campaign=SSIR_Now&utm_content=Title
 
Children need to hear words every day and they need to hear not just our day-to-day conversation, they have to hear rare words:those outside the common lexicon we share, of around 10,000.
https://www.ted.com/talks/dawn_wacek_a_librarian_s_case_against_overdue_book_fines?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-11-15#t-30688

And if we can't control who has our data and how it is being used, we have lost the control of our lives.
https://www.ted.com/talks/finn_myrstad_how_tech_companies_deceive_you_into_giving_up_your_data_and_privacy?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-10-31
 
Fearless speaking is the sum of many parts; it’s not just about wrangling the butterflies in your stomach.
https://hbr.org/2018/11/to-give-a-great-presentation-distill-your-message-to-just-15-words
 
The poet’s story has long been one of a double life, split between two urgent duties: making a living and making art.
https://www.theatlantic.com/technology/archive/2018/10/rupi-kaur-instagram-poet-entrepreneur/572746/?utm_source=CreativeMornings+Global&utm_campaign=b46e0a9c07-Weekly+Highlights+147&utm_medium=email&utm_term=0_1768cc808f-b46e0a9c07-323123269&mc_cid=b46e0a9c07&mc_eid=103186b5a3

“Technology, unfortunately, is like a double-edge sword. It has both the power to enhance our lives and also to destroy it. Emails are like Zombies. You keep killing them, they keep coming back.
https://creativemornings.com/talks/danny-kim/1?utm_source=CreativeMornings+Global&utm_campaign=b46e0a9c07-Weekly+Highlights+147&utm_medium=email&utm_term=0_1768cc808f-b46e0a9c07-323123269&mc_cid=b46e0a9c07&mc_eid=103186b5a3
 
Many people who choose careers in medicine or at nonprofits are intrinsically motivated to serve others. And yet most of us haven’t received any training to hone our ability to empathize; we just do our best.
https://ssir.org/articles/entry/howandwhy_to_listen_until_someone_feels_heard?utm_source=Enews&utm_medium=Email&utm_campaign=SSIR_Now&utm_content=Title
 
If humility is so important, why are so many leaders today, especially our most famous leaders, so arrogant?
https://hbr.org/2018/10/if-humility-is-so-important-why-are-leaders-so-arrogant?utm_medium=email&utm_source=newsletter_weekly&utm_campaign=weeklyhotlist_not_activesubs&referral=00202&deliveryName=DM16851

It’s important to remember that socially responsible organizations aren’t putting social responsibility before profit, but rather mutually reinforcing purpose and profit.
https://www.bizjournals.com/bizjournals/news/2018/10/04/embracing-a-new-business-model-for-sustaining.html
 
Good Leadership = Good People of Character who help others be better versions of themselves
https://www.youtube.com/watch?time_continue=1083&v=mibnG8XeHlU
 
In a roboticized world, hacks would not just affect your data but could endanger your property, your life and even national security.
https://www.nytimes.com/2018/10/10/technology/future-internet-of-things.html?emc=edit_th_181011&nl=todaysheadlines&nlid=131267451011

No one will ever pay you what you’re worth. They’ll only ever pay you what they think you’re worth. And you control they’re thinking.
https://www.ted.com/talks/casey_brown_know_your_worth_and_then_ask_for_it?referrer=playlist-get_paid_what_you_re_worth&language=en#t-18260
 
Cheers to Bacardi’s responsible spirit!
https://www.edie.net/news/7/Bacardi-to-align-CSR-strategy-with-SDGs-in-bid-to-have--net-zero--impact/
 
A friendly app
https://www.fastcompany.com/90227821/the-papa-app-lets-seniors-book-grandkids-on-demand?utm_source=postup&utm_medium=email&utm_campaign=Ideas&position=4&partner=newsletter&campaign_date=08302018
 
Give them something to talk about . . . .
https://www.philanthropy.com/resources/checklist/13-ways-to-build-a-following-f/6640/?cid=cpfd_home
 
Are you afraid of the work you’re doing or not doing?
https://www.youtube.com/watch?time_continue=1124&v=pWxMDdLey0E
 
F-Up Nights
https://www.ted.com/talks/leticia_gasca_don_t_fail_fast_fail_mindfully/transcript?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-08-23
 
The Science of What Makes People Care
https://ssir.org/articles/entry/the_science_of_what_makes_people_care?utm_source=Enews&utm_medium=Email&utm_campaign=SSIR_Now&utm_content=Title
 
Leading with Purpose: The New Business Norm?
https://ssir.org/articles/entry/leading_with_purpose_the_new_business_norm?utm_source=Enews&utm_medium=Email&utm_campaign=SSIR_Now&utm_content=Title
 
Here’s to all the lonely people . . . .
https://www.youtube.com/watch?v=j-Gil9l8yIE
 
A major reason companies don’t get credit for their good works is they employ a one-size-fits-all strategy to communicating their efforts, while what’s needed are focused messages that matter to each of their four different audiences. So banish your sustainability report and get the right message to the right audience.
https://hbr.org/2018/04/the-right-way-for-companies-to-publicize-their-social-responsibility-efforts
 
 Pay attention to your attention.
https://www.ted.com/talks/amishi_jha_how_to_tame_your_wandering_mind?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-03-23#t-1074065
 
“Facts are facts. Stories are how we learn.” Alan Webber
https://creativemornings.com/talks/alan-webber/1?utm_source=CreativeMornings-HQ&utm_campaign=e12cc881ee-EMAIL_CAMPAIGN_2017_07_17&utm_medium=email&utm_term=0_1768cc808f-e12cc881ee-323123269&mc_cid=e12cc881ee&mc_eid=103186b5a3
 
“And so, we have some candy, too, but we have lots of broccoli. And you know, if you have the good mix, you get to a healthy diet.”
https://www.ted.com/talks/reed_hastings_how_netflix_changed_entertainment_and_where_it_s_headed?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-06-21#t-1238087
 
How should we live together?
https://www.ted.com/talks/brett_hennig_what_if_we_replaced_politicians_with_randomly_selected_people?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-06-08#t-557898
 
When you’re mindful of your inner dialogue, you might notice there’s something familiar about the words, tone or attitude in the self-criticism. Does it remind you of anyone — a parent, sibling, relative, teacher, coach? By listening to yourself, you can hear the dogmatism, harshness and absurdity in much of what the inner critic has to say. Stepping back from the criticism to observe it can stop reinforcing it and help you dis-identify from it: In other words, you may hear it, but you don’t need to be it. This kind of calm witnessing can make the voice of your inner critic less intense and more reasonable.
https://ideas.ted.com/how-to-stand-up-to-your-inner-critic/
 
When we read to our children, they are doing more work than meets the eye. "It's that muscle they're developing bringing the images to life in their minds."
https://www.npr.org/sections/ed/2018/05/24/611609366/whats-going-on-in-your-childs-brain-when-you-read-them-a-story
 
“Given that most people aren’t sociopaths, in my experience, the more common misuses of emotional intelligence are subconscious.”
https://hbr.org/2018/05/is-your-emotional-intelligence-authentic-or-self-serving?utm_medium=email&utm_source=newsletter_weekly&utm_campaign=weeklyhotlist_not_activesubs&referral=00202&deliveryName=DM6537
 
 ". . . according to the Americans for the Arts 2016 survey “Americans Speak Out about the Arts (PDF),” 87 percent of respondents said that “arts institutions add value to our communities,” regardless of whether people engage with art or not.
https://www.strategy-business.com/article/Art-Is-Good-for-Business
 
Comic books do not cause juvenile delinquency.
https://www.ted.com/talks/gene_luen_yang_comics_belong_in_the_classroom?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-05-25#t-621952
 
Nearly two-thirds of consumers will do research to see if a company is “authentic” when it takes a stand on an issue.
https://ssir.org/articles/entry/the_quest_for_purpose
 
Being kind can be hard, especially when we’re angry with ourselves, especially when we feel disappointed due to something we did—or didn’t do.
https://psychcentral.com/blog/how-to-be-kind-to-yourself/?ref=creativemornings.com&utm_source=CreativeMornings-HQ&utm_campaign=9340f517f6-EMAIL_CAMPAIGN_2017_07_17&utm_medium=email&utm_term=0_1768cc808f-9340f517f6-323123269&mc_cid=9340f517f6&mc_eid=103186b5a3
 
The loss of slowness, of time for reflection and contemplation, of privacy and solitude, of silence, of the ability to sit quietly in a chair for fifteen minutes without external stimulation — all have happened quickly and almost invisibly.
https://ideas.ted.com/why-we-owe-it-to-ourselves-to-spend-quiet-time-alone-every-day/
 
We are scratching the surface in our ability as humans to communicate and invent together, and while the sciences teach us how to build things,it's the humanities that teach us what to build and why to build them. And they're equally as important, and they're just as hard.
https://www.ted.com/talks/eric_berridge_why_tech_needs_the_humanities?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-05-01#t-658139
 
“The main culprit appears to be entrenched levels of bureaucracy. “[E]fforts to professionalize our own work through increased policy and procedure and efforts to ensure fiscal accountability through restricted grants have unintended, harmful consequences that we now are seeing.”
https://www.fastcompany.com/40561244/how-funders-often-hurt-the-nonprofits-they-are-trying-to-help?utm_source=postup&utm_medium=email&utm_campaign=Ideas&position=7&partner=newsletter&campaign_date=0426201
 
I think the piece of advice I’m still trying to learn is to trust your gut. It sounds like such hippie-dippie woo-woo nonsense but every time I have made choices when my gut told me otherwise, it’s always been the wrong choice. So I guess, learning to trust yourself, and have faith in yourself…which just feels like the kind of maturity that comes with time and experience.
https://ownyourcontent.wordpress.com/2018/04/23/anita-sarkeesian/?utm_source=CreativeMornings-HQ&utm_campaign=9340f517f6-EMAIL_CAMPAIGN_2017_07_17&utm_medium=email&utm_term=0_1768cc808f-9340f517f6-323123269&mc_cid=9340f517f6&mc_eid=103186b5a3
 
Organizations are hoarding data in the hope that they’ll be able to point artificial intelligence agents at it and uncover hitherto undreamed-of insights about their customers. They don’t seem to understand that you can point the same clever algorithm at a sample of a few thousand people and get the same result. 
https://www.fastcodesign.com/90168426/big-data-is-a-sham?utm_source=postup&utm_medium=email&utm_campaign=Co.Design%20Weekly&position=5&partner=newsletter&campaign_date=04262018
 
“I'm here to tell you the story of crazy love, a psychological trap disguised as love, one that millions of women and even a few men fall into every year. It may even be your story.”
https://www.ted.com/talks/leslie_morgan_steiner_why_domestic_violence_victims_don_t_leave?referrer=playlist-let_s_end_the_silence_around_a#t-939431
 
“Your fury is not something to be afraid of. It holds lifetimes of wisdom. Let it breathe and listen.”
https://www.ted.com/talks/tracee_ellis_ross_a_woman_s_fury_holds_lifetimes_of_wisdom?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-04-25#t-615800
 
A rock solid position. “ . . . . you've got to win in the mind, and you can only win in the mind with a narrow idea."
http://adage.com/article/print-edition/al-ries-positioned-positioning-concept/305968/
 
Dance can help restore joy and stability in troubled lives and ease the tensions in schools disrupted by violence and bullying.
https://ideas.ted.com/why-dance-is-just-as-important-as-math-in-school/
 
Danone started thinking about social impact early; in a 1972 speech, the company’s founder said “corporate responsibility doesn’t end at the factory gate or the company door” and industry should be “placed at the service of people.” 
https://www.fastcompany.com/40557647/this-food-giant-is-now-the-largest-b-corp-in-the-world?utm_source=postup&utm_medium=email&utm_campaign=Ideas&position=1&partner=newsletter&campaign_date=04192018
 
"We cannot have a society in which, if two people wish to communicate, the only way that can happen is if it's financed by a third person who wishes to manipulate them," he says.
https://www.ted.com/talks/jaron_lanier_how_we_need_to_remake_the_internet?utm_source=newsletter_daily&utm_campaign=daily&utm_medium=email&utm_content=button__2018-04-12
 
From burnout to poor storytelling, there are many difficulties in running a successful nonprofit. 
https://www.fastcompany.com/40552662/5-ways-the-nonprofit-industry-is-failing-and-how-overcome-them
 
I prefer the old-fashioned, hack-proof way.
https://www.nytimes.com/2018/02/21/technology/personaltech/smart-things-dumb-stuff.html?em_pos=large&emc=edit_ct_20180222&nl=technology&nlid=13126745&ref=headline&te=1
 
today, visionary organizations are actively engaging with their communities -- the communities they serve, and the communities in which they operate. Some companies provide their employees with volunteer hours so that they can more easily commit to local programs. 
http://www.incentivemag.com/Strategy/Engagement/How-to-Be-a-Good-Corporate-Citizen-Impact-4-Good/
 
He concludes that what causes these conditions most of all is a lack of what we need to be happy, including the need to belong in a group, the need to be valued by other people, the need to feel like we’re good at something, and the need to feel like our future is secure.
https://www.fastcompany.com/40527184/everyones-miserable-heres-why-and-what-we-can-do-about-it?utm_source=postup&utm_medium=email&utm_campaign=Ideas&position=8&partner=newsletter&campaign_date=02162018
 
We form beliefs in a haphazard way, believing all sorts of things based just on what we hear out in the world but haven’t researched for ourselves.
https://www.fastcompany.com/40528587/why-your-brain-clings-to-false-beliefs-even-when-it-knows-better?utm_source=postup&utm_medium=email&utm_campaign=Leadership%20Weekly&position=1&partner=newsletter&campaign_date=02162018

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Why I write

INDUSTRY RESOURCES
Cone, LLC
Boston College Center for Corporate Citizenship
Stanford Social Innovation Review
The Conference Board
Fast Company Magazine
TED conference


THOUGHT LEADERS

Seth Godin
Daniel Pink
Jackie Huba
Bill Jensen
Tom Peters
Bill Strickland



​Public relations • Branding • communication strategy • community engagement • stories

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